And the tone of our conversation with visitors must be soft and even, relatively slow, and don't be nervous and impatient. Then in the initial interview, we also need to avoid some negative situations, because these situations will greatly reduce the counseling effect and affect the effect of our psychological counseling communication and listening.
For example, the distance between the visitor and the consultant will be blocked by other obstacles, such as desks and cabinets. Staring at the visitor's eyes for a long time will make the visitor feel very uncomfortable, as if he is being examined or criticized. Most people have this feeling, which sometimes makes the other person feel uncomfortable, frequently uses some modal particles, frequently repeats the last sentence of the visitor's words, and has some positions.
For example, facing the visitor sideways, or being too far away from the visitor, and leaning on the sofa with your upper body crossed and your upper arms crossed, all give people a feeling of not being particularly friendly. These methods usually bring negative effects of communication and listening.