IT operation and maintenance services can be divided into IT infrastructure operation and maintenance services, IT application system operation and maintenance services, security management services, network access services, content information services and integrated management services. IT infrastructure operation and maintenance services, monitoring, maintaining and repairing IT infrastructure. The infrastructure involved in the service includes network system, host system, storage/backup system, terminal system, security system, power supply and environment of computer room, etc. IT application system operation and maintenance services, design, integrate, maintain and improve application systems. The application systems involved in application system operation and maintenance services include OA and internal office systems, government websites, application systems for enterprises and organizations, application systems for the public, and urban management application systems. Security management services, which manage the security of networks, application systems, terminals and content information involved in the IT environment, including security assessment, security protection, security monitoring, security response and security early warning. Network access services, providing network planning and access, including Internet access services and private network access services. Content information service, collecting, publishing, checking, counting, editing, mining and reporting content information, and providing support for the acquisition and further processing of content information. Integrated management services, including consulting and training services, technical support services and integrated system services.
At present, domestic companies applying performance management services include Ting Yun, Yunzhi and Borui, all of which provide IT operation and maintenance services.