Responsibilities of English Documentary Clerk

English documentary clerks need to be responsible for handling customer complaints and disputes, providing customers with complete and accurate solutions and information, solving customer problems and providing quality services. The following are the job responsibilities of the English documentary clerk I have compiled.

Tisch

Job responsibilities:

1. Assist the purchasing department to collect, sort out and register purchase orders;

2. Track the delivery and arrival of customers by telephone, and accurately convey information;

3. Input of purchase order data and query of shipment date;

4. Assist superior leaders to complete related work and daily affairs in the department.

5. Contact logistics to deliver the goods to the designated place.

Job requirements:

1, bachelor degree or above, CET-4, good English listening, speaking, reading and writing skills;

2. Skillful use of office software such as Word and Excel;

3. Good communication skills, coordination skills and the ability to think and solve problems independently;

4. Major in international trade and logistics is preferred.

extreme

Job responsibilities:

1. Responsible for after-sales management of Amazon account, including email reply and product upload.

2. Respond to customer inquiries and order processing, and properly handle customer returns.

3. Handle FBA delivery and overseas warehouse delivery.

Requirements: This position can be developed into an operation position in the later stage.

1. College degree or above, CET-4 or above.

2. Amazon-related work experience is preferred; You can do it without experience.

3. Cheerful personality, good communication skills, good language expression and understanding skills, strong sense of responsibility and good team spirit.

Tisso

1. Handle customer complaints and disputes, provide customers with complete and accurate solutions and information, solve customer problems and provide quality services;

2. Strong learning ability and understanding ability;

3. Skillful use of office software;

4. Be able to think positively and seek ways to improve your work.

5. CET-4 or above, fluent in English writing and communication skills.

6. Japanese level 2 or above, fluent in Japanese writing and communication skills.