Summary of e-commerce training course 1
A week's training passed unconsciously, although it contained a lot of hardships, but it also gained something.
A week can be said to be short or long. What's short is that time passes so fast that people haven't felt the taste yet. And slowness is really the kind of confusion and hard experience in training, which makes me understand some of my shortcomings. Of course, the problems that appeared in the training later turned into the joy of harvest and success.
A week's training made me understand the essence of e-commerce. Electronic commerce refers to the use of computer technology, network technology and remote communication technology to realize the electronization, digitalization and networking of the whole business process.
People are no longer face to face, looking at real goods and trading by paper documents.
But through the network, through the dazzling commodity information on the internet, a perfect logistics distribution system and a convenient and safe fund settlement system.
I learned a lot from the actual combat training given by the school, and more importantly, I realized the sense of crisis that has not appeared in my bones for a long time. It is precisely because of this sense of crisis that I realized the direction I should take in my future study and life, and I deeply realized that every success is hidden with hard work and struggle.
Looking back on this week's life, during this training, although there were many bumps in the process, I was exposed to many new things and brought me new experiences and new experiences.
The school gave us this training opportunity, combining our knowledge from both theory and operation, paving a wonderful scene for our study and future work. Therefore, I firmly believe that as long as we dig hard and try bravely, we will certainly gain more and be inspired. Perhaps only in this way can I accumulate more rich knowledge and valuable experience for my future work and life, and grow and mature slowly. I believe there will be a piece of our own in the near future.
Training experience
Summarize your own experience and mental journey of learning e-commerce:
First, what is e-commerce?
I am deeply fascinated by the initial stage of understanding e-commerce. It turns out that business can do this. It turns out that the internet is not just for fun. This is my idea when I first went to college!
Second, how to plan e-commerce.
Faced with many methods and skills, it is really easy to develop e-commerce without a systematic, complete and effective plan.
How many companies can succeed as soon as they go online?
Third, implement management and implementation.
Good methods are needed for guidance, but good process management and execution are also needed. Many enterprises stop doing e-commerce, and the normal channels operate well. They spend money to invest in e-commerce. If they don't have confidence and can't see the effect in the short term, it is easy to retreat.
Fourth, effect evaluation and conversion rate.
What is the enterprise doing e-commerce for? Whether it is profitable or not, and how effective it is. In the process of implementation, there must be an accurate evaluation data, so as to better carry out the next plan.
What is the conversion rate? Finally, we must make a profit. If it cannot be effectively converted into profits, e-commerce will also become empty talk.
Enterprise e-commerce, the general trend! In March 2009, Ma Yun, Chairman of Alibaba's Board of Directors, led the group 10 executives to the United States, saying that now everyone is talking about the crisis, but it is actually an opportunity. When everyone is talking about an opportunity, it is the arrival of a crisis.
At present, it will be the high-speed growth period of e-commerce development in China.
Summary of e-commerce training course II
According to the professional arrangement, we conducted a one-week e-commerce internship.
I have mastered a lot of substantive operational skills in my internship.
This internship made me more familiar with the process of e-commerce and gained a lot.
Let me explain my experience in this internship first.
The contents of this training mainly include: B2C, B2B, C2C, e-banking, network marketing, e-mail, online documents, CA certification, EDI and a series of operational processes.
We mainly operate on the simulation platform of e-commerce training room. B2B and B2C trading modes are divided into foreground and background.
The front desk is a platform for customers to operate. Customers can register as members, shop online, open accounts in online banks, register and obtain electronic wallets, digital certificates and sign electronic contracts.
The background management system is only operated by the webmaster.
Can comprehensively manage and operate front-end shopping websites.
Through the operation of the background system, understanding and participating in the operation and management process of e-commerce will help our knowledge practice.
The main modules of the background management system include: system management module, daily business module, comprehensive query module, report management module, month-end processing module, system help module and so on.
Among them, the purchase business management mainly provides various management of purchase, such as the filling of purchase orders, the confirmation of purchase orders, and the management of purchase warehousing.
Electronic wallet and enterprise digital certificate authentication.
In addition, we also attended the lecture of Golden Abacus Company. This lecture is mainly given by the manager of Golden Abacus Company, who mainly understands the situation of Golden Abacus Company and the current employment situation. Golden abacus software co., ltd was established in 1992 and 65438+February, with its headquarters in Chongqing, China, and more than 40 branches in Beijing, Shanghai, Guangzhou, Chengdu, Xi, Shenyang and Wuhan. It has established strategic cooperative relations with more than 100 well-known Chinese and foreign institutions, and its business scope and service capacity can cover all parts of the world. Mainly committed to providing users with all-round e-commerce services integrating ERP functions and e-commerce functions through the Internet and mobile communication networks.
In the process of operation, I feel that my basic knowledge is not solid, and I have some technical terms. I don't know what they mean, so it is a bit difficult to continue the operation.
This made me realize my own shortcomings, so I need not only operation training, but also improve my professional knowledge in my future study.
Only on the basis of learning professional knowledge well can we learn and accept other knowledge more quickly and easily.
I am an e-commerce? B2B？ ,? B2C？ With what? C2C？ Of these three ways of online trading, I feel that it is not easy to do these operations well, because every detail of the operation is very important, and it is impossible to complete the transaction with a slight mistake.
This forced me to operate every step carefully until the whole transaction was finally completed.
In the mail service, the most important thing is the application of mail: the modification of personal data and password, and the operation of mail: browsing, writing, copying and deleting mail.
There are only three contents in online banking: online banking service application, online banking background management and online banking service use.
The content is at most three modes of e-commerce. There is a lot of content, but it is quite easy to operate, as long as you do almost everything in the back.
These three models enable us to master the whole process of business-to-consumer transactions, including online shopping, B2C background initialization, store manager business and other operations.
It is also necessary to master the whole process of enterprise transactions and auctions, and master the registration of front desk members, customer complaints, novice trips, service centers, new products on shelves, daily auctions, commodity recommendations, auction hotspots, special auctions and other items, as well as some logs, member management, group setting, auction catalog setting and auction commodity management.
The hardest thing is that this is what annoys me the most, but fortunately, I don't think it is very difficult when everything is known. Everything is difficult at first, and it doesn't look bad at all.
Through this training, I know that e-commerce is a new business transaction mode with the development of network information technology and the popularization of computer application.
This new international trade mode is accepted and used by more and more countries and different industries because of its unique advantages (low cost, easy participation, quick response to demand, etc.). ).
This new mode of trade poses a severe challenge to a series of laws, regulations and requirements of traditional laws (whether in Anglo-American legal system or continental legal system) on the conditions of contract establishment, the norms of contract validity, payment methods, bill of lading transfer and so on.
The current laws and regulations can no longer meet the needs of the development of e-commerce, which hinders the normal development of e-commerce.
Therefore, it is necessary to establish a set of necessary e-commerce laws, regulations and business rules to provide a legal basis for the action of e-commerce and promote the better development of international trade.
Experience is the mother of wisdom.
One week's training time is very short, but I have come into contact with many new things and brought me new experiences and new experiences.
In the process of training, each student can be said to have encountered difficulties.
Especially sometimes when the operation can't get results, the pressure and confused thoughts that follow often make us upset, and it is precisely because of this that I have a clearer understanding of my abilities.
Through this training, I realized that to learn e-commerce well, we should pay attention to the combination of theory and practice. Theory is important, but training can make us master this knowledge faster.
The school gave us this training opportunity, combining our knowledge from both theory and operation, paving a wonderful scene for our study and future work. Therefore, I firmly believe that as long as you explore with your heart and try bravely, you will certainly gain more gains and enlightenment, and only in this way can you accumulate more knowledge and valuable experience for your future work and life.
After this training, we have a deeper understanding of e-commerce, from written understanding to practical understanding.
Our internship has greatly inspired our understanding, so that we can avoid detours in the process of contacting e-commerce in the future.
It also gives us a clearer understanding of life and society. Any success is paved with hardships and sweat, and there are not so many unexpected gains.
Summary of e-commerce training course 3
A day's training passed unconsciously. I dare not say that I learned a lot here, but I really learned a lot in it.
The practical training provided by our school is a good learning opportunity.
In the actual training process, there are many excellent and serious people. Taking this opportunity to learn from them, I can see the efforts made by others for their goals. I was deeply shocked by the exciting students.
In the process of training, each student can be said to have encountered setbacks.
Especially when some operations can't get results, the pressure and chaotic thoughts that follow often make me very upset. It is precisely because of this that I have a clearer understanding of my abilities.
Through this training, I realized that to learn e-commerce well, we should pay attention to the combination of theory and practice. Theory is important, but training can make us master this knowledge faster.
First, the real experience of B2B role
B2B e-commerce model is the best entry point for enterprises to realize e-commerce and promote business development.
The most direct benefit to enterprises is to reduce costs and improve efficiency, which can also bring huge returns in the long run.
Compared with other e-commerce models, B2B generally involves large-scale transactions between enterprises, customers and suppliers, with a small number of transactions and a transaction amount much larger than that of B2C and C2C.
At the same time, B2B has a wide range of trading objects.
The transaction object can be any kind of product, raw material, semi-finished product or finished product.
Relatively speaking, B2C and C2C are mostly concentrated in the field of consumer goods.
In this simulation, B2B roles are divided into three roles: enterprise users, freight yards and B2B administrators.
Among these three roles, enterprise users are the busiest, and their work is almost the core of the whole B2B chain except normal procurement and signing contracts.
First of all, a normal order should be formed between users, and a normal order task should be formed between freight yards after being approved by the administrator.
If the inventory is not enough, there will be a shortage order between users.
In this cooperation, I played the role of freight yard and assigned few tasks.
The first step is to complete the registration of the freight yard, that is, fill in the company name, representative legal person and other freight yard related information.
In the second step, normal orders will be formed in the freight yard during the transaction, and out-of-stock orders will be generated if there is not enough goods in the warehouse.
The freight yard can not only check financial records, but also urge users to pay.
B2B administrators are responsible for reviewing transactions between enterprise users.
In a word, B2B is a relatively complex model, which plays the least role in the whole e-commerce model.
Second, the real experience of B2C role
B2C e-commerce mode is the one with the most roles in this experiment, and * * * is divided into seven roles.
They are: purchasing department, logistics department, storage and transportation department, sales department, mall users, finance department and mall administrator.
When our team conducts simulation exercises, we all have the experience of assigning seven tasks to each other.
In all modes, the tasks or jobs of mall administrators are similar.
In the B2C mode, the finance department is also responsible for the review and processing of trading orders.
B2C mode starts with mall users, because users' purchases generate an order record between them and the sales department, and the corresponding orders reach the purchasing department. If the warehouse department does not have enough goods at this time, the warehouse department will generate a purchase information and submit it to the finance department for review.
Once the finance department reviews and the purchasing department completes the purchase, it will notify the sales department to deliver the goods.
It's a bit like buying goods on Taobao. Our payment will not be directly credited to the merchant's account.
Similarly, when we are doing B2C, consumers, that is, mall users, can also make return transactions.
When the transaction is successful, mall users can comment on the buyer, which will directly affect the seller's future credit.
On the contrary, the seller can also evaluate the purchase of the buyer, that is, the mall user.
In the middle of the whole transaction process, the seven departments are interrelated, and if there is a problem in the middle, it will lead to the failure of normal transactions.
Third, the real experience of C2C role
Speaking of C2C business model, we can see that C2C e-commerce model is actually to provide an online trading platform for buyers and sellers, so that sellers can actively provide online auction of goods, and buyers can choose their own goods for purchase and bidding.
In this experimental simulation, I have a deeper understanding of C2C's trading process.
First of all, buyers can search or browse the baby online, which means that we can enter the name of the baby store to be searched in the search box or directly search for the baby.
Then press enter.
In addition, many search boxes have drop-down menus behind them, with options such as baby classification and time limit. With a click of the mouse, the classification will be chaotic.
In addition, the clever use of spaces will also bring great convenience to our search.
You can search for multiple words by adding spaces after the words.
In this simulation, I also found that it is not necessary to be case-sensitive when searching for goods.
You can get the same search results whether you enter uppercase letters or lowercase letters.
The next thing to do after the goods are selected is to contact the seller.
When you see the baby you are interested in, contact the seller first to learn more about the baby and ask if there is cash on delivery.
More communication can enhance the understanding of sellers and avoid many misunderstandings.
Contact the seller in the following ways: 1. Leave a message to the seller. There is a blank box at the bottom of each product, which contains the questions that the buyer wants to ask the seller.
Note that this message can only appear after the seller replies.
Second, send a letter to the seller.
The letter in the station can only be seen by buyers and sellers, which is equivalent to a short message in a forum.
Finally, the buyer and the seller reached an understanding, the buyer confirmed the purchase and the seller delivered the goods.
After the goods arrive, the buyer will pay the seller through Alipay.
Finally, the two sides evaluated each other and the transaction ended.