Legal Analysis: There are free legal aid centers in China, and there are also free legal aid centers under the Judicial Bureau. There are legal aid agencies all over China, and eligible citizens can get free legal services. "12348" is the hotline of legal aid centers in counties and cities, and it is a telephone corner dedicated to providing free legal advice to the general public. "12348" accepts legal advice from the masses, cooperates with mediation of civil disputes, timely reflects the information of people's legal needs, guides and accepts legal aid applications, and safeguards the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability. Realize the cooperation system of "12348" legal service hotline and "12345" government service hotline, window service and emergency help platform, and establish the corresponding linkage mechanism.
Legal basis: Article 10 of the Regulations on Legal Aid. If a citizen fails to entrust an agent for the following matters, he may apply to a legal aid institution for legal aid:
(1) Requesting state compensation according to law;
(2) Requesting social insurance benefits or minimum living security benefits;
(3) Requesting pensions and relief funds;
(4) Requesting to pay alimony, alimony and alimony;
(5) Requesting payment of labor remuneration;
(six) to claim the civil rights and interests arising from the courageous behavior.