First of all, you have been shopping in Tik Tok for more than seven days, so if you want to apply for after-sales, you should communicate with the merchants first. Generally speaking, goods are returned within seven days. If it is more than seven days, some merchants may not agree to return the goods. According to relevant laws and regulations, online shopping can generally be refunded for seven days without reason. Even if it is more than seven days, you can ask for a refund if the product has quality problems.
After the merchants negotiate, they can carry out after-sales through the general after-sales steps. That is, first open Tik Tok app, click My Options on the homepage, then click the menu icon in the upper right corner of the personal center, then click My Orders, then click All Orders, find the order that needs to be refunded, and click Cancel Order to successfully refund.
Personal experience and suggestions, I hope to help readers!