Work summary of health promotion hospital 1
I. Achievements:
The medical staff (6 doctors and 6 nurses) in our department 12, under the leadership of Wang Ping, director of the department, and Zhao Yan, head nurse, worked conscientiously in strict accordance with their respective responsibilities and hospital rules and regulations. No one is absent from school and leaves early for no reason. Many comrades take the hospital as their home, come early and leave late, serve patients in strict accordance with the operating procedures, and the whole department is single-minded. All medical staff keep in mind the sacred mission of doctors, think about what patients think and worry about what patients are anxious about. They helped or reduced poor patients to see a doctor six times. There is a patient who has an ectopic pregnancy and is in danger at any time, but the money in his hand is not enough. Comrades in our department took out their own salaries to advance medical expenses for her, let her treat the disease first, and finally let the patient turn the corner, which was appreciated and praised by the patient's family. In the busy year, the department insisted on going to the countryside to do gynecological diseases survey, prenatal examination and physical examination for the people of childbearing age in the county. No matter how tired and bitter, no one complained about being tired, and successfully completed the task of going to the countryside, which was well received by the leaders of the hospital and other departments. Department personnel strive to make progress and emerge one after another.
Due to the serious and extremely responsible work of all medical staff in gynecology throughout the year, there was no complaint, the doctor-patient relationship was stable and the patient satisfaction rate soared; In the whole year, there were more than 900 inpatients and 0 outpatients 1000. Our specific approach is: adhere to regular meetings, comment, good praise, poor, and all problems disappear in the bud.
Second, the existing problems and shortcomings:
Gynecological ward, when the hospitalization peak and the flow of people are large, the ward hygiene is sometimes not clean enough; Sometimes the service attitude of individual comrades is not very good; Sometimes communication is not detailed enough; The case record is not detailed enough. We put this point forward at the regular meeting of the department, and strive to adhere to the people-oriented principle in the new year, strictly implement various rules and regulations, resolutely put an end to such situations, and finally achieve "three satisfactions"
Three. Work for next year:
In _ _ _ _, our department will continue to follow the overall working thought of the leaders of the hospital, closely unite around the leaders of the hospital and the general party branch, forge ahead, overcome difficulties and continue to create excellence. On the basis of this year's income-generating target and task, it has reached a new high: the economic income10.8 million yuan, more than 20,000 inpatients10.3 million outpatients10.3 million. Reduce the drug price ratio, improve the cure rate and improve patient satisfaction; Do a good job of cleaning the ward with high standards to make patients feel at home; Further improve the service quality, improve the communication between doctors and patients, and continue to build departments; Carry out surgical treatment of cervical cancer, ovarian cancer and endometrial cancer, take a good clinical path, and let patients enjoy the best service with the least money; Continue to cooperate with the hospital to do other work with high standards and strict requirements, and strictly follow the hospital's rules and regulations and operating norms. All the work will make a big leap on the basis of this year and become a civilized department and a model department of the hospital.
Summary of health promotion hospitals II
First, study hard, improve quality, and actively adapt to the requirements of office work.
1. Learn from books, newspapers and the Internet. Through reading books, newspapers and surfing the Internet, I have gained new knowledge and information, such as books on official document writing and communication skills. In June this year, I successfully obtained the undergraduate degree in health management, and wrote 1 paper and published 1 paper, which laid a certain theoretical foundation for office work.
2. Learn advanced working concepts from brother units. Under the arrangement of hospital leaders, I went to Zhejiang Xiaoshan Hospital, Nanxing Street Community Health Service Center and Chengdu Qingyang Street Community Health Service Center to study and exchange. By going out to learn from the scriptures, I have broadened my horizons, broadened my thinking and changed my ideas.
3. Learn from unit leaders and colleagues. From different angles, such as dealing with people, management experience, professional ability, and consulting leaders and colleagues with an open mind, I have learned a lot of valuable experience and made great progress in my thoughts and work level.
Second, be strict with yourself, unite and contribute, and earnestly perform their duties.
As the hub of hospital communication, coordination and contact, the functions and functions of hospital office are very special and important. I always actively do the tasks assigned by the leaders, so as not to be offside in place, not to go up or down, not to be arrogant or impetuous; In daily work, we should be strict with ourselves, be lenient with others, unite colleagues at any time and in any matter, safeguard the leadership and maintain the image of the hospital. In the past year, the following tasks were successfully completed:
1, in cooperation with the outpatient office, responsible for completing the monthly satisfaction survey of outpatient and ward medical services, the satisfaction survey of medical technology and pharmacy departments, and the satisfaction survey of administrative logistics personnel, summarizing and analyzing the evaluation results, making a good presentation, and completing more than 600 satisfaction questionnaires1throughout the year.
2, conscientiously do a good job in the collection, distribution, registration and filing of hospital documents. In the whole year, we received 0/30 documents/kloc-and distributed more than 50 hospital documents and meeting minutes. Complete all kinds of text printing, paper copying, official seal use and other secretarial work.
3, earnestly implement the office holiday duty, the notice issued by the higher authorities, work requirements, etc. , timely report to the leadership and convey to the relevant functional departments and business departments, instant feedback of all kinds of information, to be fast and effective, to ensure the smooth implementation of government decrees.
4. Assist the director of the hospital office to complete the establishment of the hospital management team meeting, the party branch meeting, the section chief meeting and the inspection meeting, do a good job in the reception of the superior leaders and brother units, complete the use registration of the conference room, and supply boiled water. Complete the reception task with the most standardized manners to ensure the good image of the hospital.
5. Receive 8 types of complaints, such as visiting, calling and guiding doctors, and refer the complaints to the medical department or the relevant section chief for handling, so as not to make the complaints worse, and not to adopt an indifferent and evasive attitude towards patients.
6. Cooperate with the financial department, medical department, clinical department and other departments to complete the statistical work of reports and materials submitted by various lines, such as: national maternal and child health care institutions testing questionnaire, Hangzhou traditional Chinese medicine work questionnaire, Zhejiang resident standardized training practice base declaration form, national demonstration community health service center application materials, etc. Check the data carefully, scrutinize it repeatedly, and humbly ask for explanations of the indicators in the report.
7. With the guidance and help of department leaders, through continuous learning, complete the communication and reporting tasks. The publicity report 18 was completed throughout the year, and the writing level was greatly improved.
8. Participate in all kinds of account creation, work overtime and complete the creation task with good quality and quantity. With the active cooperation of all departments, collect and sort out relevant information, and strive to complete the provincial demonstration community health service center account, party affairs creation account, fire four-level capacity building account, green hospital account, hospital affairs public account, etc.
9. Respond to the health education requirements of the responsible physician team, go to various community health service stations to carry out health education lectures, health consultation and other activities, assist the lecturer group to distribute health education prescriptions and brochures, and take photos of the activities.
10, obey the leadership arrangement, actively participate in and work hard, regardless of gains and losses, and go out to participate in various mandatory work such as physical examination of students in the jurisdiction, household survey of community health service topics, and election of deputies to the National People's Congress. To ensure the smooth completion of the overall work of the hospital.
The above is a review of my work for one year, and there are still many shortcomings in my daily work:
1, theoretical knowledge learning has made progress, but it has not been extensive.
2. The office work is more complicated, which requires more patience and care.
3. Work is not bold enough, not innovative enough, and work ability needs to be further improved.
Since working in the hospital office, my experience has been "irregular" and "involuntary", and I often need to work overtime to finish my work. Therefore, I can't rely on temporary enthusiasm and impulse in my work, and I must adhere to a down-to-earth work style to be competent for this job. I will continue to strengthen communication with all departments, cooperate closely, support each other, fulfill all the work dutifully, and do my bit for the development of the hospital.
Summary of Health Promotion Hospital Work III
First, strengthen theoretical study and improve the political and ideological consciousness of workers.
General practitioners should fully understand the significance of "emancipating the mind, pioneering and innovating", strengthen the connection between theory and practice, learn and understand the spirit of hospital workers' congress and the key points of work in each stage, study and discuss in an informal way in daily busy work, and encourage employees to actively promote the smooth development of hospital work and promote the perfection and implementation of various systems in combination with the actual situation of the department.
Second, seriously study professional basic knowledge and improve basic knowledge and basic theory.
Due to poor basic knowledge, some comrades can't even understand the names of commonly used drugs. According to these circumstances, we have adopted various forms such as special arrangement, special courses, self-study and departmental collective counseling. Through study, everyone's basic knowledge has been greatly improved.
Third, strengthen departmental management.
First of all, the director of the department takes the lead, strictly implements the system and manages people with the system. In management, we will deal with any commitments. At the same time, the staff's enthusiasm was mobilized, the internal management of the department was carried out, mutual supervision and encouragement were given play to the role of economic leverage, which greatly improved the staff's enthusiasm, improved the phenomenon that Chinese pharmacies often had prescriptions and patients crowded into a pile due to poor management, and fully improved the window of each pharmacy.
Fourth, strengthen labor discipline.
Since the beginning of this year, according to the regulations of our hospital on strengthening labor discipline and improving the appearance of the hospital, disciplinary incidents have been dealt with seriously, fines have been imposed on those who are late for work many times, fines have been imposed on those who have poor service attitude and work mistakes, and self-inspection departments have been criticized at the plenary meeting, which has received good results.
Five, encourage employees to actively participate in the promotion examination.
In the past 20 years, although we have made some achievements in our work, there are still many problems and deficiencies in our work, which require us to continue to strengthen management and improve the system in the new year to make our work develop healthily and orderly.
Health promotion hospital work summary 4 pages
According to the spirit of the relevant documents of the higher authorities, in order to ensure the hospital's safe production, combined with the actual situation of our hospital's safe production, we hung the banner of safe production and trained the hospital staff on safe production knowledge. The leading group for production safety conducted a major inspection of all departments in the hospital, which basically ruled out potential safety hazards. The inspection results are summarized as follows:
1, check the general ledger data. The fire safety management system, work system, fire emergency plan and other ledger materials in our hospital are sound and perfect.
2, the hospital key area survey. Ward, emergency video monitoring equipment in good condition; Specification for laying of electrical lines, installation of leakage protection devices for temporary electrical devices, selfless power connection, and unauthorized naked fire operation to ensure the safety of electricity use;
3, check the operation of fire control facilities. Fire hydrants and fire extinguishers are in place, alarm devices are operating normally, and evacuation passages are kept clear to ensure that everyone can respond quickly in case of safety accidents; 24-hour monitoring of inflammable, explosive, toxic and hazardous chemicals, anesthetics and drug storerooms in the hospital to ensure safety; Strictly check the hospital equipment, staff canteen, elevators and other key departments, find out potential safety hazards, implement various safety production systems, and ensure the safe and efficient operation of hospital medical work; Finally, check the dead angle of the hospital to eliminate hidden dangers.
Hospital is a special industry. Conduct flexible education activities for employees, patients and their families. Through the training of employees, employees will publicize patients and educate patients on the safety of electricity use, elevator use and water use. We publish blackboard newspapers and post posters on bulletin boards from time to time. In the future, we will, as always, put safety in production in the first place, bear in mind the responsibility of safety supervision, actively cooperate with the guidance and inspection of higher authorities, and strive to eliminate all potential safety hazards to ensure the safety of lives and property of hospitals and patients.
Health promotion hospital work summary 5 pages
One year flies, 20 years have passed, and the work of a surgical department is basically on the right track. Summarized as follows.
Mentally. This year, a surgical department has at least eight nurses and at most twelve nurses. Every nurse loves this young group very much. No matter how busy and tired the work is, everyone has no complaints.
Always work overtime and try to do a good job. In order to safeguard the collective honor, comrades can sacrifice their personal interests and take care of the overall situation at critical times. Comrades can also carry forward the spirit of unity and friendship, care for each other and help each other.
At work according to the plan at the beginning of the year:
1。 We earnestly carry out the "100-day defect-free activity", implement the department's plan to prevent nursing defects, enhance the participation consciousness of nursing staff and improve the quality of nursing;
2。 Organize nursing staff to learn two books, Details Decide Success or Failure and No Excuses, and implement quality control measures of nursing details in departments;
3。 A detailed quality control management system of surgical skin preparation was established, which every nurse can follow, and the purpose of effectively improving the quality of skin preparation and controlling infection was achieved.
4。 Standardize the department's admission guidance, hospitalization guidance and perioperative guidance, and bind them into pamphlets to facilitate the consultation of inpatients and nurses and effectively improve the quality of nursing;
5。 All staff participated in the etiquette training organized by the nursing department, actively participated in the evaluation of etiquette sitcoms to show their elegance, and strived to win glory for the department;
6。 Standardize "bedside handover" etiquette and "reception etiquette" according to the requirements of nursing department;
7。 The detailed management of laboratory sheets is basically achieved throughout the year, ensuring that each patient can keep the required laboratory sheets in time during hospitalization, and truly people-oriented; In terms of management. Pay close attention to the reform of hospitals and nursing departments;
1。 Learn and popularize the use of his system. Organize all staff to study, teach every comrade to audit accounts, and communicate with you in time after finding the reasons for the problems found in the use process.
2。 Nursing quality management has been gradually improved. With the cancellation of quarterly physical examination by the nursing department and the change to random daily physical examination, each nurse has his own duties, and strives to manage his patients and do his own work well.
3。 According to the change of post, adjust the post responsibilities in time, add auxiliary classes in general wards, and re-formulate the daily key work of each class to make the key work more prominent.
After coming out, the comrades' work became clearer.
4。 A "notebook" was set up to record what every nurse should know and pay attention to, and it was fixed at the nurse station and signed by the reader to ensure effective communication.
5。 Establish a register of discharged patients and a consultation register to ensure that the discharge certificate can be sent to the discharge office and consultation in time, but it can be sent to the consultant in time.
In the study.
1。 In order to improve the quality of nursing staff, while encouraging self-study, we should ask a small question of professional knowledge every morning.
2。 Learn a medical English word and an English sentence every day, write it down in a notebook, put it in a nurse's station, and check it in the morning, but don't insist.
3。 Every nurse can use her spare time to consciously learn scientific and cultural knowledge, update her major and undergraduate course, and constantly improve her cultural literacy.
In the past year, there were successes, failures, happiness and pain. All the nurses in a surgical department came together under the leadership of the head nurse. In the new year, there are still many things that need to be worked together: establishing a quantitative and effective performance evaluation table for nursing staff with departmental characteristics, and objectively evaluating the work quality of nursing staff based on this; Cultivate comrades' scientific research ability and strive to publish more meaningful papers; Insist on learning English every day and so on. Let's all contribute to the construction of a young surgery.
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