1, responsible for accepting and properly handling customer complaints, adjusting the relationship between customers and the company, answering all kinds of inquiries raised by customers, and sorting out and conveying the specific requirements of customers;
2. Responsible for the production, follow-up and promotion of customer websites;
3. Take photos of customers' products and upload them to the website;
4. Responsible for the management of customer domain name registration and general website registration;
5. FTP application and post-distribution management of the branch; Open the mailbox of the customer's enterprise;
6. The latest member maintenance and product platform database entry recommended by the company's product platform and internal publicity materials; Online promotion of customer websites other than Mingwan platform;
7. Responsible for organizing the analysis of the company's product satisfaction survey, and timely reporting the statistical analysis report and product quality problems to relevant departments and general manager;
8. Coordinate relevant departments to solve problems in the service process of the company in time and form effective records;
9. Track the unresolved technical problems of users and provide on-site services when necessary;
10, responsible for the telephone call back of sales service, assisting in convening the member salon, and submitting the customer feedback to the leaders of relevant departments.
Brief introduction of Ziyun company
Guangzhou Ziyun Cloud Computing Co., Ltd. is a professional cloud computing company, built by geeks who are committed to the in-depth research and development and operation of Internet cloud computing technology, and has hundreds of front-line core R&D and operators who have been in the field of cloud computing for more than 15 years. Committed to transforming cloud computing and network core technologies into the most stable, safe, high-speed and cost-effective products such as user-oriented cloud servers.
The company's business scope includes computer technology development and technical services; Research and development of network technology; Information technology consulting services; Communication technology research and development and technical services; Information electronic technology services; Wholesale of electronic products; Retail of electronic products; Information system integration service; Computer network system engineering services; Computer room maintenance service; Rental of computer and communication equipment; Computer and auxiliary equipment maintenance.
Refer to the above content: Guangzhou Ziyun Cloud Computing Co., Ltd. official website-About us