According to the different emphasis on technical and business requirements, e-commerce jobs can be divided into the following two categories:
1. Technical e-commerce positions, such as website design and database maintenance personnel;
2. Focus on business e-commerce work, such as online marketing and online market research.
The first is to have a wide range of knowledge, especially in economic management and business trade.
Secondly, employees are required to have strong information control ability, especially to make full use of computers and Internet tools to effectively collect, analyze, sort out and mine information, as well as to publish, spread and promote information.
Third, the professional technology content is high, which requires mastering the general technology of computer use and maintenance, having certain software development ability, especially having strong business website planning, design and maintenance ability, and mastering the latest technology of network marketing and network promotion.
Question 2: What are the departments of e-commerce companies: operation department, game department, product department, marketing department, human resources department, etc.
Among them, the types of occupations needed are: technology (generally about 5k, advanced 8k- 10k, director above 20k), art design (generally about 2k, excellent 4-5k), marketing (generally about 4k, advanced 8k, director above 20k), and science (generally about 5k, advanced 8k- 10k).
Run a medium-sized website, depending on the professionals you need, the above is the salary cost, and others, such as rent, water, electricity and property, are not counted.
Any questions can be discussed by email [email protection]
Question 3: What does the e-commerce department do? (1) Advertising e-commerce can broadcast all kinds of commercial information on the Internet with the help of enterprise's Web server and customers' browsing. Customers can quickly find the information they need with the help of online search tools, while businesses can use online homepages and e-mails to advertise around the world. Compared with all kinds of advertisements in the past, online advertisements have the lowest cost and the richest information for customers.
(2) Consulting and negotiating e-commerce can use non-real-time e-mail, newsgroups, real-time discussion groups and other ways to understand market and commodity information and negotiate transaction affairs. If there is further demand, you can also use online whiteboard meeting to exchange real-time graphic information. Online consultation and negotiation can go beyond the limitation of people's face-to-face negotiation and provide a variety of convenient forms of conversation in different places.
(3) Online ordering E-commerce can realize online ordering with the help of interactive mail transmission in the Web. Online ordering usually provides very friendly ordering tips and interactive format boxes on the product introduction page. When the customer fills in the order, the system usually replies to the confirmation information form to ensure that the order information is received. The ordering information can also be encrypted, so that the business information of customers and businesses will not be leaked.
(4) Online payment e-commerce should be a complete process. Online payment is an important link. Credit card accounts can be used for payment between customers and merchants. Using electronic payment means directly online will save a lot of people's expenses in the transaction. Online payment will need more reliable information transmission security control to prevent cheating, eavesdropping, fraudulent use and other illegal acts.
(5) Online payment of electronic accounts must be supported by electronic finance, that is, financial institutions such as banks, credit card companies and insurance companies should provide online operation services for financial services. Electronic account management is its basic component.
(6) Service Delivery Customers who have paid should deliver the goods they ordered to them as soon as possible. Although some goods are local and some are off-site, e-mail will be able to deploy logistics in the network. The most suitable goods for direct delivery on the Internet are information products.
(7) Consulting e-commerce can conveniently collect users' feedback on sales services by using format files such as "Select" and "Fill in the blanks" on the webpage. Only in this way can the market operation of enterprises form a closed loop. Customer feedback can not only improve the after-sales service level, but also enable enterprises to obtain business opportunities to improve products and find markets.
(8) Transaction Management The management of the whole transaction will involve people, money and things, as well as the coordination and management between enterprises, between enterprises and customers, and within enterprises. Therefore, transaction management involves the whole process of business activities.
Question 4: What does the e-commerce department mainly do? E-commerce department-generally speaking, website personnel should be covered, and the five teams of technology, promotion, design, editing and customer service are basically composed.
Director of website operation
Job Description: E-commerce operation, website promotion, product function development, user experience enhancement, activity theme website planning, website product flow management (procurement, pricing, warehousing, shelves and after-sales), and customer service department management.
Direct supervisor: general manager or chairman.
technical manager
Job description: technical development of website, improvement of functions and products, realization of activity theme website.
Responsibilities:
1. Cooperate with the Director of Operations * * * to complete the website revision, especially the technical part modification and new function development.
2. Assign specific work to subordinates, reasonably balance everyone's workload, and allocate according to everyone's different characteristics.
3. Establish a clear internal organizational structure of the department and coordinate the work between team leaders.
4. Obey the leadership and communicate with superiors and subordinates in time.
5. Take the responsibility of product manager and put forward more suggestions to improve the website function and user experience.
Direct supervisor: director of website operation
Design manager
Job description: related design in the website, improve the interface and interactive environment, design the activity theme website.
Responsibilities:
1. Complete the webpage design work submitted by superiors on time and ensure good design quality.
2. Assign the website design work to subordinates reasonably, and supervise and control the working time and quality of subordinates.
3. Cooperate with subordinate artists to complete the design of website advertisement, promotion, activity page and banner.
4. Put forward reasonable suggestions for the whole shopping process of existing web pages to optimize the user experience.
Direct supervisor: technical manager
Website promotion manager
Job description: website promotion related work, data management and analysis, event theme website planning.
Responsibilities:
1. Responsible for the specific implementation of the whole website promotion, and responsible for the achievements of this group.
2. While completing some work by yourself, formulate relevant implementation plans and reasonably assign specific work to relevant subordinate team members.
3. Be responsible for part of the training of new subordinates, and give some assistance and training at the initial stage of new subordinates' work.
4. Track website traffic and advertisements in time, report problems and give suggestions in time.
5. Make weekly traffic statistics report, put forward data analysis and summary and report to Sichuan, as well as the report of the whole plan.
Direct supervisor: director of website operation
Customer Service Manager
Job description: website online customer service system, telephone customer pre-sales and after-sales service, on-site customer service, inventory product management report.
Responsibilities:
1. Online customer service system and after-sales and pre-sales services for telephone and door-to-door customers.
2. Be responsible for making systematic training plan, systematically training new customer service, and giving some help at the initial stage.
3. Assist users to complete the whole process of purchasing goods, follow up after-sales investigation, and give timely feedback on suggestions for improving goods.
4. Grasp the inventory in time, ensure the reasonable quantity of reserved products, and manage and supervise the logistics and transportation.
5. Prepare monthly inventory briefing (non-financial statements)
Direct supervisor: director of website operation
Copywriter manager
Responsibilities:
1. Responsible for the soft writing of the company's packaging and other projects.
2. Responsible for writing the written materials of the website platform.
3. Responsible for the writing of promotional soft articles required for website promotion.
Direct supervisor: website operation manager
I hope the above answers are helpful to you! ...& gt& gt
Question 5: Which department does the E-commerce Commissioner belong to? Every company is different. The general company will still be the e-commerce department. Our company is the network sales department.
Question 6: Which department manages the e-commerce business license? Find an institution to cancel.
Question 7: Which national department is in charge of the information department of e-commerce?
Question 8: What departments do e-commerce companies have? 5 points varies greatly from company to company, but basically there must be.
1, traditional corporate structure (financial and personnel management)
2. Technology Department (development, design and technical maintenance)
3. Operation Department (including market, channel and content maintenance)
4. Customer Service Department (including activity and call center)
Question 9: Which department is in charge of e-commerce, industry and commerce, taxation, commerce and information? Anyone can manage it.
Question 10: what are the regulatory authorities of e-commerce co., ltd? The regulatory authorities of E-commerce Co., Ltd. are the Department of E-commerce and Information Technology of the Ministry of Commerce of People's Republic of China (PRC) and China.
The main responsibilities of the Department of Electronic Commerce and Information Technology of the Ministry of Commerce of People's Republic of China (PRC):
First, formulate the development plan of e-commerce in China, formulate relevant policies and measures to promote enterprise informatization and use e-commerce to explore domestic and foreign markets, and organize their implementation. Support small and medium-sized enterprises to apply e-commerce and promote the healthy development of consumer e-commerce such as online shopping.
Two, promote the construction of e-commerce service system, the establishment of e-commerce statistics and evaluation system.
Third, formulate relevant standards and rules for e-commerce; Organize and participate in foreign negotiations, consultations and exchanges of e-commerce rules and standards; Promote international cooperation in e-commerce.
4. To formulate plans and relevant regulations for informatization construction in domestic and international trade and international economic cooperation, and organize their implementation.
Five, organize the construction of e-government in the field of commerce, formulate the overall planning and management measures for e-government construction of the Ministry of Commerce and organize their implementation. Formulate management measures for unified sharing of information in e-government intranet and supervise its implementation. Responsible for the project management, supervision and inspection of the Ministry of e-government projects, and organize the project acceptance; Supervise the safe and stable operation of e-government network system.
Six, responsible for the office automation of ministries and agencies, offices of special commissioners stationed in various places and foreign business institutions.
Seven, responsible for public * * * business information service system planning, project establishment and organization development; Responsible for the planning, construction and management of the website of the Ministry of Commerce.
Eight, the organization of import and export early warning, market operation and commodity supply and demand monitoring system construction.
Nine, participate in national informatization, "Golden Gate Project" related work, and coordinate relevant departments to solve major problems in informatization work.
Ten, responsible for organizing the training and exchange of information technology in the field of business.
Eleven, other matters assigned by the department leaders.