1. Accept citizens' inquiries and help about the responsibilities, procedures and policies of the government, government departments and public service departments;
2, accept the citizens' life, production, belonging to the government functions and public services for help;
3. Accept the opinions and suggestions of citizens and all sectors of society on urban economic and social development and urban construction management. ;
4. Accepting citizens' criticisms, complaints and reports on the work style, service quality and efficiency of the government, government departments and public service units in the process of performing their duties;
5. Other government services and public services.
Legal basis: Article 1 12345 Acceptance scope of citizen hotline:
1. Accept citizens' inquiries and help about the responsibilities, procedures and policies of the government, government departments and public service departments;
2, accept the citizens' life, production, belonging to the government functions and public services for help;
3. Accept the opinions and suggestions of citizens and all sectors of society on urban economic and social development and urban construction management. ;
4. Accepting citizens' criticisms, complaints and reports on the work style, service quality and efficiency of the government, government departments and public service units in the process of performing their duties;
5. Other government services and public services.