What is the responsibility of the hospital front desk?

The work contents and responsibilities of the hospital front desk are as follows:

1, responsible for connecting the switchboard and answering customers' general questions.

2, responsible for the reception of customers to the hospital, complete the reception, guidance, introduction and other processes.

3. Be responsible for paying attention to the on-site service environment and providing customers with perfect services according to the standards.

4. Responsible for timely completion of reception, customer opinion survey and other related data reports and statements.

5. Enthusiastic and positive, with excellent professional etiquette and professional habits.