Matters handled through consultation do not belong to the scope of duties of the tax service department.

The Tax Service Office is mainly responsible for taxpayers' tax consultation, tax payment and information inquiry services, but the following contents are not within its scope of duties: business involving administrative licensing, examination and approval, public security, industry and commerce, urban construction and other departments; Legal affairs outside the scope of taxation.

In order to facilitate taxpayers to handle related affairs, China's tax authorities have set up a tax service hall to provide tax policy consultation, tax declaration, invoice management, tax registration and other services. However, the tax service office is not omnipotent, and its scope of responsibility is limited. First of all, it involves administrative licensing, examination and approval, public security, industry and commerce, urban construction and other businesses. It is not within the scope of duties of the tax service department. These businesses are usually handled by relevant departments and have nothing to do with tax departments. Secondly, legal affairs beyond the scope of the tax field do not belong to the scope of duties of the tax service office. For example, it involves contract disputes, labor disputes, intellectual property rights and other businesses. Need to consult a professional law firm or judicial organ to solve it. It should be noted that although the tax service office may not be able to directly assist in handling some matters, it can provide some relevant information and guidance to help taxpayers find the corresponding departments or institutions as soon as possible.

What should I do if my personal certificate is lost in the tax service hall? The tax service office is not the department responsible for handling the loss of documents, but it can provide relevant guidance and contact information. It is suggested to report the case to the local public security organ, get it to temporary id card, and then go to the tax department for verification. If it involves tax registration, tax-related business and other issues, you need to consult the tax authorities to solve them.

The tax service office provides a lot of convenience in the field of taxation, but it must be clear about its scope of duties and follow relevant regulations when dealing with related affairs. For some matters that are not within the scope of duties, taxpayers need to negotiate with relevant departments to solve them.

Legal basis:

Article 8 of the Tax Administration Law of People's Republic of China (PRC) * * * Taxpayers and withholding agents have the right to make statements and defend the decisions of the tax authorities; Enjoy the right to apply for administrative reconsideration, bring an administrative lawsuit and claim state compensation according to law.