What is the part-time customer service of Yijia Media?

Accept customer consultation and help customers answer questions. Jia Culture Media Co., Ltd., founded on 20 16, located in Jiaxing, Zhejiang Province, is an enterprise mainly engaged in radio, television, film and recording production. According to today's headline query, the part-time customer service work of Yijia Media is:

1, accept customer inquiries, record customer inquiries and complaints, and give customers feedback according to the corresponding process;

2. Be able to find the needs and opinions of calling customers in time, and record and report them.

3. Provide customers with complete and accurate solutions and information, solve customer problems and provide quality services;

4. Share information with colleagues or supervisors, accumulate knowledge, and provide basis for process improvement;

5. One-stop solution to customer needs, providing customers with a full set of consulting and card purchase services.