Communication is a problem for people who have just entered the workplace after 1990s. Making a good impression in the interview is the beginning of success. Learning to communicate with different people is a compulsory course in the workplace, and the workplace will not believe in tears. Communication is a problem for people who have just entered the workplace after 1990s. Have you learned?
Communication style of post-90s novices in the workplace is a problem 1 symptoms of newcomers.
1, the "office generation gap" is insurmountable.
Song, who just graduated from South China Normal University, now works in a public institution. She worked as an intern in this institution for several months before. Because of her stable job in the government department and generous treatment, she listened to her parents' opinions before graduation and was successfully admitted to this institution. Because of my internship experience, I am competent for basic work. The only thing that bothers her is that most of her colleagues are post-70 s, and it is difficult to find a common language except for work. "Colleagues are all talking about children, houses, cars, and I can't get in a word." Rather than having dinner and chatting with colleagues after work, she prefers to go home and communicate with peers and friends through Weibo and Renren. Over time, the relationship with colleagues is even weaker.
H R diagnosis: Cai Xiaomei, a human resources expert in Dongguan Zhitong talent market, said that this is a new problem encountered by the new generation of employees in the workplace. Some people call it an insurmountable "office generation gap". Born in the information age, 90-year-olds like to use the Internet to obtain information. They often ignore actual communication and stay away from old employees. When they encounter problems, they habitually use Baidu and Google to search, but they don't know that face-to-face consultation is the best way to narrow the distance and enhance understanding.
2, trivial work is not reused
Xiao Liu graduated from Gao Feisheng, a famous school in the north. He wrote a good article and organized several large-scale campus activities. He is a famous genius in the school. Sign a contract with a good communication company in Dongguan before graduation. However, when he arrived at the new unit, he found that although his colleagues around him were not highly educated, although he was excellent, his popularity in the company was not as good as when he was at school.
In the past month, his daily work has been answering phones, having meetings, copying, sending and receiving faxes, etc. Sometimes he is needed to run errands. Besides, he didn't get any chance to display his talents. Xiao Liu really wants to participate in some specific project planning work. Although these tasks seem not difficult, the leader is unwilling to let him do them, so he is very upset.
HR diagnosis: Cai Xiaomei said that this happens from time to time among some highly educated graduates. All newcomers who have just entered the unit should start at the grassroots level. On the one hand, they should fully understand the operation of the unit and be familiar with various businesses. On the other hand, don't underestimate the trivial tasks assigned by leaders at the beginning, which is often the way for leaders to examine the work attitude and exercise ability of newcomers. In addition to doing these jobs well, you can also actively show your personal ability and let the leaders increase their trust in you in order to make a difference.
The salary is not as much as the pocket money.
Jiang is a native of Dongguan and graduated from Dongguan University of Technology with a major in human resource management. She was introduced by her relatives to a travel agency as a receptionist. On the whole, she is satisfied with her present job. But the only thing that makes her feel a little embarrassed is that the monthly salary is not high. At present, it is only about 1500 yuan. She told reporters that the salaries of students in the class are generally at this level. "Even if the monthly salary is more than two thousand, it is rare. Some people say that the salary is not as much as the pocket money given by my father. " Apart from the daily expenses, the monthly salary is almost moonlight, and it is even more difficult to give money to the family. But due to the current employment situation, I have to accept this salary.
HR diagnosis: Cai Xiaomei believes that this salary level of newcomers is determined by market supply and demand. Although on the surface, the salary paid by the company to employees is 1500 yuan, in fact, a lot of manpower, time and training costs have been spent for this position, and the investment behind it may reach 3,000 yuan. In order to raise salary, the best way for graduates is to make full use of various training activities and exercise opportunities provided by the company, accumulate more experience and become more valuable employees.
The voice of the employer
The newcomer is now an "old bird" and tired.
Mr. Huang is the department manager of a trading company, and the company also has some children born after 1980s and 1990s. Mr. Huang thinks that they are often very passionate at the beginning of their work, actively complete the work explained by their leaders and senior colleagues, have strong learning ability and will soon be able to get started. But the problem is that the enthusiasm for this job soon runs out, and the jobs that can be avoided are avoided. "It's like working in this position for a lifetime."
In addition, these children are not able to bear hardships, and sometimes there are not enough people. When they need help moving goods, some people will feel tired and ask for extra subsidies. I usually travel with them and often complain about the poor conditions. He also suggested that the post-90s generation should not take themselves too seriously. If something goes wrong, don't put the blame on others, find your own reasons.
expert opinion/advice
Make good use of post-90s "information feedback"
Cai Xiaomei, senior manager of human resources management in Zhitong talent market, also said that some of them are not unique features of the post-90s generation, which is a problem that newcomers in the workplace will encounter at any age. At the same time, the post-90s generation also has some excellent characteristics, such as their extensive knowledge and willingness to accept new things. Some companies will also report that they have received their very creative ideas. Although it is not feasible for the time being, it provides a new idea for the company's future business development.
From this point of view, entering the enterprise after 1990s is actually a kind of "information feedback". The new values and information sources brought by the mature Internet era after 1990s can improve the company's work efficiency and expand its business field. In this regard, many post-60 s and post-70 s employees also need to learn from the new generation of employees.
Psychological consultant
Post-90s are prone to "social phobia"
The reporter interviewed Hao Dong, a national senior psychological counselor at the Mental Health Guidance Center of Dongguan Education Bureau, on how post-90s college students adjust their work mentality, and learned that this generation of "newcomers in the workplace" often suffer from "social phobia".
Hao Dong told reporters that when he went to Guangdong Medical College to communicate with college students a few days ago, he found that college students are basically born after 90, and 80% of them choose to stay in school for postgraduate study instead of entering the society to find a job. At first, this phenomenon puzzled Hao Dong. Later, through communication with students, I found that many students are afraid to enter the society and get in touch with new jobs. Facing new people, they would rather stay in a more secure and familiar school to continue their studies. This is actually a symptom of "social phobia".
In addition, the advent of the internet age has also spawned a large number of otaku and otaku, which is also quite common among post-90 s students. Some people are even afraid of face-to-face communication between people and are used to using virtual communication tools such as Q Q and private letters to express everything. Some people even have trouble calling their boss or colleagues, and are used to texting. In fact, there is a fear of lack of social courage behind this.
Hao Dong believes that the best way for "newcomers in the workplace" to overcome this mentality is to find an experienced "experienced person" around them, open their hearts and ask their seniors for skills in dealing with people, which is far better than being entangled in their own hearts.
Guan Hao Life Insurance
The "soft power" of colleges and universities has been paid more and more attention.
The college entrance examination scores have been announced, and filling in the volunteer questions also makes candidates and parents very entangled. In order to compete for high-quality students, major universities have tried their best to show their magical powers. There has also been a spoof of "comparing" the cultural soft power of various schools on the Internet. You said that you are an overseas Chinese school, and there are many handsome guys in Hong Kong and Macao, so you don't need military training. I said that there are many beautiful women in our normal school, and we keep surfing the Internet all day. Over the years, the dispute between Wuhan University and Xiamen University about "the most beautiful university" has recently come to fruition. Xiamen University said: I have the sea. Wu Da said: Besides cherry blossoms, I can also come to Wu Da to see the "sea" this year. In fact, this kind of ridicule will not discourage candidates, but will make people yearn for such a relaxed and free campus culture.
The communication way to enter the workplace after 90 is question 2. Every June and July, a batch of college graduates go out of school and enter the workplace, experiencing the role change from "students" to "employees". Major enterprises also ushered in the annual "welcome" peak. While injecting fresh blood, the company is also facing the challenge of management.
Academic life has turned to professional life. Without a clear curriculum and teacher's guidance, many post-90s graduates are confused and confused because they have to deal with the task requirements of company leaders and various interpersonal relationships in the workplace.
In Huizhou, some "novice" college graduates have been working for more than half a month, and feel that what they have learned is difficult to exert. They don't know how to deal with bosses, colleagues or customers, and they often have to work overtime. There are also some college students who have experienced a long "internship period" and are familiar with the workplace, so they can quickly put themselves into work.
Confused 1: Why do I always have to do the work of scribbling?
When he first entered the workplace, John Zhang (a pseudonym), a graduate, was not happy at all. After graduating from college, he went to work in a state-owned enterprise. What he has to do every day is basically carrying water, printing and copying documents, receiving express delivery, sending documents and other chores. "The novelty of starting a job was soon worn away by these trifles." John Zhang said helplessly.
During his college years, Zhang Sheng majored in administrative management and took human resource management courses, hoping to use his professional knowledge after graduation. However, after entering the state-owned enterprise, as a newcomer to the office of the state-owned enterprise, the leaders and colleagues in the office often send him to do all kinds of trivial chores.
As a newcomer, John Zhang was very willing to help his colleagues copy and deliver documents in order to integrate into the group as soon as possible, but later he found that more and more people sent him to do various chores. After a long time, John Zhang was helpless. Once he complained to an old employee, but the colleague said, "As a newcomer, it is right to run errands for everyone. Everyone came over like this. "
Xiao Zhang, a graduate, has been working for half a month and is also doing various office chores. Her major is English, but because she can't find a suitable job, she has no choice but to find a job as a clerk first.
Confusion 2: Outstanding performance is left out by old employees?
Zhang Ting (a pseudonym), a college student, entered an enterprise after graduation and engaged in marketing. At first, she got along well with her colleagues. Because of his rich internship experience, Zhang Ting was handy in his work, and his performance soon surpassed that of several old employees of the company. She has also been praised by leaders many times. Leaders often ask her for advice and suggestions on her work.
However, Zhang Ting gradually found that several old employees gradually faded away from her after learning that the leader was closely related to her. They used to go out to eat and sing K together, but now these old employees seldom call her. Zhang Ting is very helpless. "Do I work well to offend people?"
Xiao Huang, a graduate, entered the party committee office of a state-owned enterprise after graduation. In the office, he is an employee in his forties and fifties. As a post-90s generation, Xiao Huang found that he didn't have the same topic with these old employees. Old employees care about educating their children, while Xiao Huang prefers watching NBA and tennis matches. Xiao Huang said, "It's hard to get along with the boss and old employees in the office. Their attitude towards me is lukewarm, and the working environment is boring. Every day, I look forward to finding friends of the same age to play and watch the game together after work. "
Puzzle 3: Why is the probation period so long and the salary so small?
Probation period is the first step for college graduates to enter the workplace. During this period, college graduates have to undergo a transformation from campus to society. Facing the new environment and lifestyle, they are always more likely to encounter all kinds of difficulties.
Xiao Li, a nurse who worked in a hospital in Huizhou after graduation, signed a one-year internship contract with the hospital, and the internship salary was only 1200 yuan. The hospital didn't provide dormitory, so Xiao Li had to rent a house near the hospital. She rents a single room for 400 yuan a month, and spends hundreds of dollars on food and some daily necessities every month, with little left every month. "I work hard every day, and I don't know how to survive this year." Xiao Li sighed.
Xiao Chen, a graduate, is currently working in a private enterprise. According to the company's regulations, newcomers have to go through a probation period of half a year, and then sign labor contracts after the probation period. The probation salary is only 1500 yuan. Xiao Chen said that although the salary during the probation period is low, he and other newcomers dare not complain. After all, they haven't signed a contract yet, and now they have to work hard, hoping to become a full member smoothly.
As newcomers who have just stepped out of campus and entered the society, how to realize the transformation from immature students to professionals is a problem they must face. So how should newcomers change their roles? The summary is as follows for reference only.
1, pay attention to dress and manners, and do a good job transition.
When you enter the workplace, you must create an image corresponding to your job role. This means that newcomers should bid farewell to cute cartoon shapes, casual jeans and high heels and wear uncomfortable high heels or ties.
2. Quickly enter the work role.
Ask HR about your job description, and ask the leader about your responsibilities and rights. Don't place too much hope on induction training, which can only teach some formal things. The essence and skills of work need you to experience and consult, and finding a mentor in the organization is the most urgent thing.
3. Talk less and do more.
Campus is a place to show personality, while workplace is a place to show personality appropriately. Beginners should be modest, talk less and listen more; Complain less and do more.
4, learn to obey the superior, and resolutely carry out the instructions of the superior.
For newcomers, don't be unwilling to accept orders because your superiors are younger than you or your education is lower than you. It must make sense to know that he can become a superior. Your suggestion is not novel, you just don't know the reason why the previous attempt was not feasible. The confusion of "newborn calf": Should we change to a "better" department if we want to make achievements?
The so-called "newborn calves are not afraid of tigers", newcomers are full of energy and want to make achievements quickly, which is recognized and appreciated by organizations and leaders.