I have questions about my statement. Can telecom customer service be changed to manual work?

Hello, the manual service time of China Telecom's customer service telephone is generally 8: 00 -2 1: 00, and there is no manual service at night. For manual service hours, please call telecom customer service to use manual service.

In addition to accessing the labor service by telephone, you can also access the labor service online through the online business hall. The steps are as follows:

1. Open the online business hall of China Telecom and click online customer service on the right, as shown in the figure below:

2. Then enter the labor service, and then click the blue font to turn to labor service.