"Railway 12306" is the official mobile phone ticketing application software launched by China Railway Customer Service Center, which enjoys information such as users, orders and ticket amount with official website.
Uniform business rules for ticket purchase are adopted, and the software has the functions of ticket reservation, online payment, change, refund, order inquiry, common contact management, personal data modification and password modification.
It was officially put into trial operation on February 8, 20 13. On February 24th, 65438+2020, China Railway 12306APP officially launched "Time-based Fixed Ticket".
"Railway 12306" not only provides the functions of ticket purchase and ticket inquiry, but also adds three menu functions: railway information, self-service and platform alliance. "Railway Information" publishes timely and authoritative news and passenger and freight transport notices.
"Self-service" provides the public with the most commonly used passenger self-service inquiry service; The platform alliance has opened the entrance of other new media service channels of the Railway Corporation, and directly reached the official new media channels of "China Railway" people, Xinhua, Sina and Tencent, Weibo and National Railway Administration 18.
"Railway 12306" mainly provides passenger and freight transportation information inquiry service. According to the system prompts, citizens can inquire about the remaining tickets, trains, pre-sale period, sales outlets, logistics services, freight business premises and other information by inputting characters or voices.