Hello! I want to add memory to my HP computer. My computer is cq40-6 12x. Adding more memory is a good thing!

Dear HP users, hello! Thank you very much for choosing HP products. According to your description, I suggest you refer to the following information:

1.cq40-6 12tx notebook supports DDR2 800MHz memory and 2 memory slots, and a single notebook can support up to 2GB of memory.

Tips: If a 32-bit operating system has 4G memory installed, the full memory capacity will not be fully utilized due to the limitation of the system's own memory mapping access. This situation is normal. If you want to fully recognize 4GB of memory, it is recommended that you install and use a 64-bit operating system.

2. If you confirm that the original spare parts of notebook can't meet the existing work requirements and want to upgrade the spare parts-in order to ensure the compatible use of hardware, it is recommended that you try to contact HP Gold Service Center for consultation and add original spare parts.

If you need to inquire about the contact information of HP Gold Service Center, you can use the following official links to inquire:

/zh/support-drivers/e support/as CPPS . html

3. If you want to upgrade the spare parts yourself, it is recommended that you take the notebook to test the spare parts on the spot before buying, and use it normally, so as to prevent the notebook from working normally due to incompatible hardware.

I hope the above reply can help you.

If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further.

More product information is available in www.hp.com.cn/800..