2. Understand the composition of customer data: After understanding the customer's business, the next step is to understand which parts of the customer's entire business process will generate data and what data will be generated.
3. Build a data collection (analysis) platform: The last step is to understand the data generated in various businesses. The main task of this step is how to effectively use the data.
4. Understand the current situation to find breakthrough points and growth points (data mining), usually dealing with customer needs with consultants. Customer needs are often very broad at the beginning of the project, and analysts need to further refine the problem and sort out the framework for solving the problem.