1. Telephone consultation: Telephone consultation is a form of providing help to customers by telephone. Customers like telephone consultation for various reasons. Some people find it difficult to find psychological counseling experts because of the long distance; Some are embarrassed because of face-to-face conversation with psychological counseling experts; Some of them are for better confidentiality.
2. Letter consultation: Letter consultation is a kind of consultation conducted by writing letters. This kind of consultation is quite applicable in some cases.
3. On-site consultation: On-site consultation is a kind of consultation conducted by psychological counseling experts to schools, companies (including state-owned and private), prisons and other units.
4. column consultation: this is a kind of consultation through newspapers, radio stations, television stations and other propaganda tools. Because of the wide range of education, if properly explained, the impact is great.
5. Outpatient consultation: This is the most used consultation. This kind of consultation is sometimes carried out in the psychological consultation clinic of Shandong Normal University Hospital, and sometimes at the counselor's home. Because consulting experts can use the most direct information to eliminate the worries of visitors, break psychological barriers, adjust the consulting process in time and accurately, and make the consultation develop in depth.
The basic principles of psychological counseling:
1, understanding the trust principle and good communication need to be carried out in a friendly and trusting relationship.
2. The heuristic principle encourages visitors to express their thoughts accurately, put forward positive analysis opinions and cultivate enterprising spirit.
3, the principle of combining frankness and euphemism, the information communicated with visitors should be accurate, clear and unambiguous, but also euphemistic and friendly, so that visitors can easily accept it.
4, the overall scientific principle, should be guided by the theory of scientific psychology, follow the laws of psychology, systematically and dialectically treat these problems of visitors, and can not be practical.
5, the principle of confidentiality, abide by professional ethics, respect the reasonable requirements of visitors, have the responsibility to keep the consulting content confidential and protected by law.
6. The precautionary principle. Physical or psychological problems should focus on prevention, pay attention to the outcome of visitors' problems, prevent other possible problems, and pay attention to the publicity of mental health knowledge.