In addition, according to the customer service contact information published on Tencent's official customer service website, in addition to the above telephone numbers, Tencent also set up a built-in customer service in the game. Users can find the corresponding customer service function in the game.
Teng Xu customer service related information:
1. Tencent Customer Service Department relies on advanced Internet technology to intelligently solve user problems, transmit user voices and help optimize product experience by building distinctive diversified channels. We have a professional service team, which not only provides quality services for users of hundreds of products through online intelligent dialogue, IM, telephone and other service channels, but also provides illegal reporting services on WeChat /QQ through Tencent Guardian, thus building a clear Internet space for Tencent users.
2. Tenpay/WeChat Pay/Licaitong Service Hotline 950 17 (Chinese mainland); +86 57 1 950 17 (overseas, Hong Kong, Macao and Taiwan).
3. The hotline for parents of minors is 95092666.
The above contents refer to Tencent Customer Service-About Tencent Customer Service