2. Choose a way to approach customers.
3. Attract customers' attention from one question to another.
record
Telephone communication skills
1. A unique and attractive opening statement is an important part of keeping customers listening.
There are three ways to approach customers-telephone and direct visit. The theme of the letter is closely related to the way you choose to approach customers. For example, if your topic is to meet customers, the telephone is a good tool to get close to customers, but it should be noted that you'd better not bring the topic to the characteristics of the products you sell or discuss the price of the products, because if the products you sell are complicated, it is not suitable for the telephone to cut into the above topics.
3. Attract customers' attention from problem to problem, be influential and get customers' attention.
4. Be sure to make records when communicating by telephone.