1. Check the accuracy of information: carefully check whether the personal information filled in is accurate. Ensure the accuracy of information such as name, ID number and contact information. If there are any mistakes or omissions, make amendments or supplements.
2. Contact customer service: If the reason for the failure of real-name authentication is unclear or in doubt, you can contact the customer service team of Fan Chao Pioneer. They can help you and tell you the specific reasons for the failure and how to solve the problem.
3. Provide appropriate documents: Ensure that the identity documents you submit meet the requirements of Fan Chao Pioneer's real-name authentication. Provide clear and effective identification documents according to the requirements of the platform. If you have any problems with your identity documents, you can consult relevant departments or institutions to solve them.
4. Check the network connection and system requirements: Make sure your network connection is stable, and the operating system and Vanguard application are up to date. Sometimes, authentication failures may be caused by network problems or incompatible applications.
5. resubmit the application: if the above measures do not solve the problem, you can try to resubmit the application for real-name authentication. Before resubmitting, please make sure that you have solved the previous problems and all the information is accurate and complete. If you still can't solve the problem after trying the above solutions, I suggest you directly contact the customer support team of Extraordinary Pioneer for their help and guidance, and they will be able to provide more specific and personalized solutions.