1. Taobao sellers fail to deliver the goods according to the agreed time, and Taobao buyers can apply for a refund.
2. Taobao buyers can apply for a refund if they receive defective or defective goods.
3. Taobao sellers sell fakes, and Taobao buyers can apply for a refund.
Taobao application for refund processing method:
1. Taobao buyers received a refund on the grounds that they didn't like the goods, and the freight was borne by the buyers.
2. For the refund caused by the quality problem of the goods, the freight shall be borne by the seller. If the seller fails to process the refund request, the system will automatically pay the buyer within the specified time. If the seller refuses to refund, it is necessary to upload evidence of appeal.
3. Taobao sellers' refunds are generally returned the same way. How the buyer pays and where to return it (for example, returning Alipay with Alipay).
Taobao seller refund processing flow:
1. Open the Taobao homepage, then enter the member name and password and log in to your Taobao shop.
2. Find the sold treasure in the seller center of Taobao store.
3. You can see that the buyer asks for a refund, and click to agree to a refund.
4. Wait for the buyer to deliver the goods. When receiving the goods, confirm whether the goods will affect the secondary sales. If the goods are in good condition, click the Alipay password and confirm the refund again.
Note: Taobao's refund transaction needs the cooperation of the seller. If the seller does not handle the behavior, the system will automatically judge that the buyer won the case, and a refund can be made when the time comes. If you need to consult or complain, you can find Taobao online customer service.