Summary of personal annual work in the office 20 19 (1) The comprehensive office is the comprehensive management department under the direct leadership of the general manager's office of the company. It is a connecting link between the preceding and the following, connecting the inside and outside, coordinating the left and right, and connecting the four sides. The work is also complicated, including document processing, file management, document approval, personnel management, salary management, procurement management and so on. Although the work is complicated and trivial, the three people in the comprehensive office have their own duties, in charge of administration, personnel and procurement. Although there are few people, the staff in the comprehensive office do not divide their work, encourage each other and learn from each other.
Over the past year, with the care and help of the company's leaders and the unremitting efforts of all employees, the work of the comprehensive office has made certain progress, laying the foundation for the work of xx years and creating good conditions. In order to sum up experience, find gaps and promote the work of departments in by going up one flight of stairs, the work summary report for 20 19 is as follows.
First, the comprehensive office administration work
1, do a good job of filing in the comprehensive office.
From June 2065438+October 2009 10 to June 2065438+June 2065438 10+October 2009 10, 96 comprehensive documents and reports were prepared according to the company's requirements; Organize 167 external documents; 125 sorted out the foreign mail, and the general office did a good job in receiving, sending, registering, distributing, archiving and supervising the relevant documents, as well as sorting and archiving the documents and materials.
2. Assist the company leaders and improve the company system.
According to the actual operation of the company, assist the company leaders to improve the rules and regulations such as rules and regulations compilation and employee handbook. Through these systems, the behavior of employees in the company is standardized and their sense of responsibility is increased.
For the meeting held in the company, make good preparations such as sign-in book, tea, chairs, meeting notice, vehicle pick-up, etc. Before the meeting, ensure that the meeting is held on time. After the meeting, complete the record and report it to the general manager's office. For meetings and receptions held outside the company, book hotels, cars, etc. According to the notification requirements, the related expenses shall be settled in time.
Second, the comprehensive office personnel management work
1, according to the needs, do a good job in recruiting personnel and developing the potential of existing personnel in time.
Personnel recruitment is the focus of personnel management in a comprehensive office. With the improvement of various supporting facilities in xx administrative region, it is hard to find one person at the grassroots level. In order to break the deadlock, the general office adopts diversified recruitment methods and signs employment agreements with labor service companies for grass-roots employees. Contact the surrounding neighborhood offices to transport school-age personnel within the neighborhood. In February, the company successfully took over the Swan Lake Community, and the comprehensive office faced difficulties and completed the basic staffing of the community in an efficient and timely manner. As of June 1 1 day, the company has 94 employees1person.
3, strengthen the archives and attendance management, to ensure that the labor is correct.
In the second half of xx, with the cooperation of a borrower, I sorted out the relevant employee files and time cards of the company. At present, file management can basically meet the requirements of leaders. In terms of labor management, the personnel management personnel in the general office are meticulous, repeatedly checking the attendance sheets and overtime sheets sent by various departments and project departments of the company, reporting any questions in time, not creating vague account sheets, and sending the payroll to the finance department on time.
4, to achieve legal employment, improve the labor contract signing and social insurance transfer.
The implementation of the new labor contract law in xx year 65438+ 10/month requires every new employee to sign a labor contract. It has changed the practice of signing contracts after the probation period in the past, and the new regulations have invisibly increased the workload of signing labor contracts and handling social security. The personnel manager of the general office carefully checks the information of each employee in his daily work to ensure that there are no mistakes in signing labor contracts and handling social security.
Due to the large number of front-line employees in property management companies and insufficient awareness of self-protection, some accidental injuries often occur in daily work, and more than 20 industrial injuries have been reported in xx years. In addition, in May, the company successfully passed the approval of various insurance bases for employees.
5. Strengthen performance appraisal and formulate reasonable measures.
The purchasing department conducts public bidding according to the purchasing plan reported by the project department and the construction unit. There are more than three bidders, some as many as ten. The general manager's office, finance department, lawyer's office and purchasing department all participated in the whole process of bidding negotiation, which increased the transparency of sunshine procurement, really reduced the cost and protected the company's interests.
2. Work around cost control and purchasing cost-effective products.
20xx annual comprehensive office procurement focuses on the working goal of "controlling costs and purchasing cost-effective products", makes inquiry and price comparison on the basis of fully understanding market information, and pays attention to communication skills and negotiation strategies. Require all suppliers with long-term cooperation to reduce the contract price by 5-8 percentage points (of course, we have also made some adjustments to some suppliers with higher prices but no price reduction). At the same time, some workflows were adjusted, and the procurement review link was added to control the cost to the maximum extent and save every penny for the company.
3. Further strengthen the management and coordination of suppliers.
20 19 comprehensive office procurement further strengthens the management of suppliers, and in the attitude of being responsible for each visiting supplier, classifies and registers each visiting supplier to ensure that the information of each supplier will not be lost. At the same time, it is also conducive to the acquisition and supply of supplier information, thus further expanding the market information space. Establish a list of qualified suppliers. Before bidding, the merchants are evaluated and analyzed, and only qualified ones can enter the qualification.
4. Reduce the procurement time and strive for timely delivery of special project requirements.
With the strong support of the general manager's office, comprehensive office procurement shortened the procurement time and timely and correctly purchased the items needed by Swan Lake Community. Complete the cleaning of external walls of government complex and sports center, the maintenance of elevators in Lu Yi and Huilin, and the procurement of items needed by various departments and project departments.
Third, achievements.
We can't do without the correct leadership of the head office and the strong assistance and support of all departments. While fully affirming the achievements, we also see the problems existing in this department:
1. Because of the trivial work in the comprehensive office, everything is often done in detail. Subjectively, I hope to finish every job, but because of my limited ability, I can't do everything perfectly.
2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I didn't play a sufficient role as a staff assistant to the leadership decision.
3, grasp the system implementation is not enough, because the company's affairs are more complicated, so there is a certain phenomenon of emphasizing system construction.
The publicity of the company needs to be strengthened.
5. I don't know enough about other professional businesses of the company.
All these need to be effectively solved in our future work. 20xx years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods of comprehensive office work, push the work to a new level and make greater contributions to the healthy and rapid development of the company.
Office Personal Annual Work Summary 20 19 (2) The work of 20 19 is coming to an end. Looking back on my work in the past year, with the support and help of the company's leaders and colleagues, I strictly demanded myself, worked hard to improve my business and work level according to the company's requirements, and completed my job well. The work is summarized as follows:
I. Office management
Office management. There are many things in the management office, such as recruitment, social security management, qualification declaration, document processing, file management, document examination and approval, meeting arrangement, and seeing off. In the face of a lot of complicated and trivial daily work, we should strengthen our work consciousness, pay attention to speeding up the pace of work, improve work efficiency, handle all affairs as a whole, strive to be comprehensive, accurate and moderate, avoid omissions and mistakes, and basically ensure that everything is settled.
1, straighten out the relationship and handle the company qualification certificate. 20 19 added two qualifications and two annual reviews. The newly-added Grade C qualification for design and Grade III qualification for concrete require a lot of work and less manpower, and need to be explored in many ways. With the support of the company and the strong cooperation of the finance department, the additional qualification certificate of concrete was obtained in X month and X month of 20 19 respectively; The third-level qualification of construction and the fourth-level qualification of electric power passed the annual examination.
2. Do a good job in the company's writing. Draft comprehensive documents, take charge of office meeting minutes, refine meeting minutes, and implement relevant resolutions of the meeting. Earnestly receive, register, distribute, print and supervise the relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed, and the data should be filed well. Cooperate with leaders to further supplement and improve various rules and regulations on the basis of established rules and regulations. Timely convey and implement the spirit of relevant meetings, documents and instructions of the company.
3. Do a good job in the daily work of company welfare and enterprise management.
Second, the office staff management
1. Implement the personnel and labor management of the company. The office carefully organizes and implements the company's labor, personnel, salary management and employee attendance management, timely declares the monthly attendance report, carefully records the positive and negative incentives, and handles various procedures such as the increase, transfer and reduction of social security. According to the company's procurement plan, organize and implement the procurement, deployment and physical management of the company's office facilities and labor insurance benefits. Do a good job in the registration procedures of company communication fees, hospitality fees, utilities, vehicle use and gifts, and verify and distribute them in strict accordance with the procedures.
2. Actively organize recruitment interviews. This year, the company's talent demand has further expanded. In order to ensure that the relevant personnel can arrive at their posts in time, we actively carry out recruitment after receiving the supplementary notice of the company's personnel needs. Through special recruitment, newspaper advertising, online recruitment and other channels, we extensively recruited professionals and actively organized interviews and selection of personnel, which basically met the needs of personnel in various positions. After the employee joins the company, the office actively assists in the entry formalities, and seriously carries out induction training to help the new employee adapt to the company environment and enter the work role as soon as possible.
Third, strengthen self-study, improve professional level and strengthen self-study.
Because I feel a heavy burden, my knowledge, ability and experience are far from the requirements of the company. Usually pay attention to learning accumulation, learn from leaders and colleagues at work, and insist on self-study in my spare time. After continuous study and accumulation, I have gained preliminary experience in office management, and I can handle all kinds of problems in my daily work with ease. After one year's training, my organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which can ensure the normal operation of all work in this position, treat all work tasks with a correct attitude and strive to improve work efficiency and quality.
Fourth, the problems existing in the work
Problems in my work Over the past year, I have been able to work conscientiously and creatively, and I have made some achievements, but there are also some problems and shortcomings, mainly as follows: First, some work has not been done carefully enough; Second, the management level needs to be improved; Third, the overall coordination ability needs to be strengthened. Work plan and direction of efforts
Verb (abbreviation of verb) Work plan and direction of efforts in 2020
In the new year, I am determined to seriously improve my business and work level, and strive to:
1. Strengthen study and broaden knowledge. Study hard the professional knowledge and relevant legal knowledge of the construction industry;
2, in line with the principle of seeking truth from facts, do the upper situation issued, the lower situation reported, and truly be the assistant of the leader;
3. Pay attention to the style construction of this department, strengthen management, unite as one, work hard, and form a good working atmosphere of this department;
4. Continuously improve the support ability and service level of the office to other departments;
5. Strictly implement the company's rules and regulations, safeguard the company's interests, actively create higher value for the company, and strive to achieve greater work results.
Sixth, rationalization proposals.
1. Office takes the lead in organizing regular training. The contents include: office automation, company rules and regulations, corporate culture, and business knowledge of various departments. I am willing to devote myself to sorting out all kinds of learning materials, and undertake the work of compiling training materials and training demonstrations.
2. Rationalization suggestions Try out the monthly quota system, and force each person to put forward three rationalization suggestions every month, from big to small, from improving working procedures to recycling waste products and saving water and electricity. Post and announce the suggestions reasonably adopted by the company every quarter, and give real-time rewards. Those who can't reach their goals will be punished.
Summary of personal annual work in the office 20 19 (3) A year has passed quickly. With the support and help of comrades in various departments, I have diligently and practically completed my own work, successfully completed all the tasks assigned by the leaders, and improved myself in all aspects, laying a good foundation for doing a good job in the office. I have been in the company for almost three years, during which I have had joys and sorrows, but I am even more grateful to the company, because I have not only learned the knowledge, skills and methods related to my work, but also learned how to be a person, which is more precious than anything in my life and will benefit me for life. So I am working and studying with a grateful heart. It is the end of the year again. Let me summarize and sum up my work in the past year. If there is anything wrong, please criticize and correct me.
First, study hard and strive to improve.
Over the past year, I have worked hard to improve my theory, guide my work practice with correct theory, guide myself to establish a firm materialistic belief, and guide myself to constantly transform my world outlook, outlook on life and values; Second, seriously study the spirit of the 17th National Congress of the Communist Party of China, thoroughly implement Scientific Outlook on Development, make clear the work direction, objectives and tasks, keep up with the trend of the times, and ensure a high degree of consistency with the Party organizations in ideological actions. The third is to study hard all kinds of knowledge related to work, so that you can stay behind in your work and be better qualified for the job. Through study and thinking, my ideological quality, moral quality and working ability have been significantly improved.
Second, keep your feet on the ground and work hard.
The office is a department with complicated work and heavy tasks. As a member of the office, he shoulders the heavy responsibility of leading assistant, and at the same time, he also takes into account many experts in the normal operation of the organ. Whether in the work arrangement or in dealing with problems, he should be considerate and independent. These are the unshirkable responsibilities of office staff. Over the past year, I have firmly established the idea of "no small matter in the office", and I have done my duty and worked hard. The first is to be familiar with your own business and be competent. After work, I gradually improved my understanding of the investigation and study through all the information I could find, so as to do a good job. Secondly, we should take our work and everything given by our leaders seriously. The office is a bridge for the county government to provide information and report information. Doing office work well plays an important role in the normal operation of the county's work. Therefore, no matter what kind of work, we must adhere to the "six don't let go" in our work, that is, we can't delay the work assigned by the leaders in my hands, we can't let the official documents being processed accumulate in my hands, we can't let all kinds of mistakes happen to me, we can't let the notice of coming to contact the work be ignored here, and we can't let any gossip. The third is to pay attention to the image. The office is the window of the county organ, so I always pay attention to my manners, and don't affect the image of the whole organ because of my own fault.
Third, the correct style and correct position.
In my work, I always adhere to the diligent, pragmatic and efficient work style and do a good job seriously. Obey the arrangement of leaders, regardless of gains and losses, and don't pick the weight. We only pay attention to the work, regardless of the thickness of the other party, and strive to do our work well in the least time. Since our work, we have never delayed anything assigned by the leaders. In life, we should adhere to the upright, modest and simple life style, straighten our position, respect leaders, unite with comrades, get along on an equal footing, treat others sincerely, do not follow the trend, do not bully the weak and fear the hard, correctly handle the relationship between the ruler and the degree of getting along with leaders and colleagues, stress principles on major issues, stress style on minor issues, and consciously resist the erosion of decadent ideas.
Fourth, the existing problems
Through one year's work, I also clearly see that I still have many shortcomings, mainly manifested in: First, my understanding of office work is not comprehensive enough, and there are coping phenomena in some work ideas; Second, the creativity of the works is not strong enough, lacking the spirit of struggle and struggle; Third, the study and mastery of new policies and regulations is not enough, and there is still a gap with the work needs under the new situation; Fourth, the research work is not deep enough, and the working methods need to be improved. These deficiencies, I will strive to improve in the future work, and strive to do a better job.
In short, over the past year, I have gained a lot through hard study and continuous exploration. I firmly believe that I can do it well as long as I work hard. After working in the office for a year, I sometimes feel that I have experience or handle things by my own judgment, so there are many problems, which have caused a lot of trouble to the leaders and made me lose face at that time. Finally, with the help of the leader, I solved the problem, only afterwards did I know whether it was my lack of social experience or improper handling. I am determined to improve my quality in my future work, rest and learn more about the philosophy of dealing with others, so that I can surpass myself now.
Summary of personal annual work in the office 20 19 (4) In a blink of an eye, it is the end of another year, which will pass in a very full and busy work. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and work contents, conscientiously complete every task assigned by the leaders, and constantly improve my comprehensive ability and do better. The work of this year is summarized as follows:
First, a serious and careful work attitude.
The daily work of a clerk is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember sending a check back to the company once. Due to my negligence, I sent the check to the courier company, and then I returned it after a lot of unnecessary trouble. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.
Second, do a good job in personnel work with all your heart.
Conscientiously do their own work and temporary work, so that file management is more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, actively do the daily housekeeping work of the two departments.
1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and maintain good manners; Responsible for the hygiene and cleaning of the office and conference room, the placement of tables and chairs, and keeping them clean and tidy; Responsible for the classification and filing of various documents, and send and receive company mail every day.
2. Material management: make a list of daily office supplies and order and distribute them in time to ensure the normal use of employees. Pay the cleaning service fee and telephone bill to the hospital finance department before xx every month and issue an invoice. Send the checks from all departments to the company around xx every month, and take back the signed copies for filing.
3. Employee salary work: I need to do the monthly report of employee increase and employee attendance in xx month carefully, check the attendance sheet of each supervisor and confirm the correct overtime time, because this is directly related to the financial situation of the project.
4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.
5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.
6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.
Third, shortcomings
In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. I have been able to handle the daily work and other related work of this position well now. Of course, there are also many problems in the work, mainly in:
1, not careful enough: office clerk is a trivial job, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and later I was criticized by the leader. At that time, I understood that I was not careful enough to make mistakes.
2, lack of initiative: can not actively complete the work, but passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
3, the work is not very solid: busy with daily chores, the work has not risen to a certain height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of "Islamic State" and the production of PPT are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Four. rich
As an office clerk, I am fully aware that my work is trivial, but it is important. In my future work, I must be strict with myself and try my best to serve the company in my work. I hope that in the future work, I will make persistent efforts and achieve greater results.
1. Constantly improve yourself: seize every opportunity of learning and growth, devote yourself to work and study with full enthusiasm, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.
2. Correct working attitude: adopt a correct attitude and strive to complete the work assigned by superiors; In the future work, I will continue to study, forge ahead and improve myself in order to better complete my job.
Verb (abbreviation of verb) future work plan
1, actively do a good job in daily safety:
① Keep the office clean and tidy;
(2) Do a good job in sorting out and filing the daily work of the two departments, and improve the establishment and use of "Islamic State" according to the company's standards;
③ Do a good job in sending and receiving all kinds of mails;
④ Complete other temporary work assigned by the leaders seriously, on time and efficiently.
2, improve personal accomplishment and work ability:
① Continue to strengthen the study and systematic training of corporate culture concepts;
(2) Learn from leaders and colleagues how to have good work experience, improve their own quality quickly, and better serve their jobs;
③ Strengthen the ability of communication and cooperation with others.
Abstract of intransitive verbs
I thank the two leaders and supervisors for their help and support to my work this year. In the future, I will strictly demand myself to do every task with my heart. Although I am still lacking in experience and ability, I believe my efforts will be rewarded. As long as we understand each other, communicate with each other and cooperate with each other, I believe the future of Beisan will be better.
Personal Annual Work Summary of the Office 20 19 (V) Looking back on the work of the office this year, although the daily work is complicated, with the care and support of the leaders of the hospital, all the work of the office is also orderly, working together with Qi Xin, a brother department, to give full play to the hub and guarantee role of the office and keep making progress. It has played a certain role in the realization of the work plan, but due to the adjustment of some cadres, the work is still not in place. The office work is summarized as follows:
First, strengthen study, improve quality, unite and cooperate, and do a good job in service.
To do a good job in the daily work of the office and strive for first-class performance, we must have good political theory quality and the ability to analyze and solve problems, define responsibilities and tasks, establish a high sense of service, be enthusiastic, patient and meticulous, provide good and thoughtful services for other departments, and actively cooperate with the work of various departments. At the same time, the office keeps close contact with various departments, learns from each other and draws lessons from experience, which improves all aspects of the work of the Youth League Committee Office.
Two, improve the management system, implement the scientific concept of "scientific management first, supplemented by pregnancy".
According to the actual situation of the Youth League Committee, our office has re-established a new management system in combination with the previous system in order to achieve better and higher results.
Carefully record the financial registration of the office and the registration of borrowed items. All members of the Youth League Committee have played a very good role in obeying the rules and discipline.
Third, do a good job in the document management system, and sort out and file the previous and current documents. Collect, classify and save documents of all departments in time, and notify all departments to hand in work plans and work summaries in time.
Fourth, do a good job in logistics management, purchase and distribute office supplies and daily necessities in time to ensure the normal operation of the work.
Five, because the graduation of veteran cadres can promote the Youth League Committee to a higher level, recruit new students in the autumn semester, and let some outstanding students come to the Youth League Committee's home.
Six, the implementation of the annual assessment work, in the group to establish a strong centripetal force, organization, combat effectiveness and cohesion.
Seven, in order to promote the coordinated development of the work of various departments of the Youth League Committee, we have also strengthened ties with other institutions, actively cooperated with the student union and radio stations to carry out various activities of the college, fully mobilized the enthusiasm of cadres, and really played the role of student cadres, achieving the goal of not separating the League, learning and broadcasting.
Eight, "serving the overall situation, serving the youth and serving the youth of the majority of members wholeheartedly" is the focus and purpose of our Communist Youth League work. The office timely and correctly conveys the relevant spirit of the Communist Youth League Committee, the College Party Committee and the Student Affairs Office to all branches. Make the work of our Youth League Committee go on in an orderly way.
Over the past year, the office has made some achievements, but there are still some shortcomings in the management system, which still need to be improved and implemented. With the support of the Student Affairs Office and various departments, the office work has also come to an end. With the approach of the new semester, our office will further carry forward its achievements, overcome its shortcomings, innovate its work, achieve more excellent work results, and strive to be enthusiastic, United, cooperative and efficient, so as to improve the office's combat effectiveness.