Business negotiation summary 0 1
To tell the truth, the course of business communication is not from my own subjective will. I remember that the day of course selection was Thursday afternoon, and our courses were full every Thursday afternoon. On this day, you should choose your favorite course, either cut class or go to class after you choose it. If so, of course you will be late for class. Are the four in our dormitory the legendary ones? Good student? Well, we didn't skip class or be late that day. But after all the classes as usual, I chose them and had dinner together! The result can be imagined. I remember that there were only a dozen courses left in online classes at that time, and the school asked each student to choose a natural course. There are only many courses in humanities and engineering, most of which are in the second half of the semester or on Saturday, and other courses are arranged from Monday to Friday. We're not very interested. In short, it's a long story. Later, four people in our dormitory chose their own elective courses. What is more exaggerated is that the three of them chose three courses without communication, and the result was the same! One of them is business communication.
The first week passed quickly, and the second week was Saturday and Chao? Not satisfied? In the mood to go to class 2 13. Not long after the class, the teacher talked to us about how bad the textbook was, how unreasonable it was, and how unsuitable it was for our class, so he ordered it. You don't have to bring a book next time ~? Wow, super good news, because that book is as thick as a brick, I don't have to put it back in the dormitory first and then go home by car, so I can go straight back after class. I won't say much about the specific content of the first class, but I still remember what the teacher said that day, that is? Don't reason with women, be unreasonable, it must be you who suffer! ? Listening to my roommate say this sentence was not written by the teacher, but it doesn't matter. In short, thinking of this sentence reminds me of our lovely teacher.
It's strange to go to class on the first day. Listen, I feel that this course is quite attractive. As a result, I had four classes in a row that morning, and I haven't touched my mobile phone yet! I used to play occasionally in class, but I really didn't play that class, o (? _? ) o haha ~
I think the elective course of business communication is worth listening to, not only for class, but because its content is close to our lives, such as? Interpersonal communication pac theory? Such topics can be combined with our daily life and used in life. I remember that there are some people's personalities can be roughly divided into four types: positive, capable, perfect and steady. As a result, I followed another roommate and found that our dormitory is a collection of these four personalities! No wonder the four of us sometimes get along so well, so we complement each other! However, when shopping, it is no wonder that it is difficult to find a dress that can really meet the aesthetic requirements of the four of us, because the personality and aesthetic differences are too great!
Summary of business negotiation 02
The basic skills of business negotiation can be summarized as: silence, patience, sensitivity, curiosity and performance.
1, nothing is more unbearable than a long silence in a tense negotiation. But nothing is more important than this. In addition, remind yourself that no matter how embarrassing the atmosphere is, don't take the initiative to break the silence.
2. Patiently waiting for the passage of time can often change the situation, which is always amazing. Because of this, I often wait, waiting for others to calm down, waiting for the problem itself to be solved, waiting for the unsatisfactory business to be eliminated naturally, waiting for inspiration to come? An energetic manager is always used to taking decisive action, but in many cases, waiting is the most constructive measure people can take. Whenever I doubt this, I remind myself how many times success comes from patience at critical moments and how many times failure comes from lack of patience.
3. The founder of moderately sensitive Lefron Company, the late Charles? For many years, Leverson has been a topic of conversation in American business circles. A few years ago, advertising agent Edward? Mccabe tried to win business in Levron. The first time I went to the head office of Lefson, I saw that the magnificent office of the cosmetics giant looked flashy and gave people a sense of oppression. Mccabe recalled:? When Levron walked into the room, I was ready to listen to his endless opening remarks? . But the first thing Levron said was: You think this office is ugly, don't you? Mccabe didn't expect the conversation to start like this at all, but he finally mumbled something like I have some opinions on interior decoration. ? I know you think it's ugly? Levron insisted. It doesn't matter, but I'm looking for someone who can understand that many people will think this house is beautifully decorated. ?
4. Observe at any time and get to know others at any time outside the office. Is this an invitation? Opponents? Or one of the benefits of potential customers eating out, playing golf, tennis and other activities, people are usually less nervous on these occasions, making it easier for you to understand their thoughts.
Appearing in person is the most pleasant thing, and it also reflects your attitude towards others. Just like going to the hospital to visit a sick friend in person, there is a difference between just sending a condolence card.
Summary of business negotiation 03
In the past two weeks, we have been conducting business negotiation training on Saturday and Sunday. Although I feel very tired, busy and under great pressure, I am also quite good and full, which has benefited me a lot and laid the foundation for stepping out of school and going to society.
After this semester's simulated business negotiation, I have basically understood and mastered the process of international business negotiation, and understood the requirements and matters needing attention in each process of negotiation and the embodiment of style. Although our group broke down as the finale in the final negotiation, I believe that every member of our group, including myself, must have learned a lot from it, and we also have our own feelings and reflections on our performance.
First, before the formal negotiations, our personnel should conduct in-depth friendly communication and clarify the purpose of this negotiation; Determine the configuration of negotiators and related personnel; Comprehensively collect relevant information, comprehensively analyze the objectives and key points, formulate a comprehensive negotiation plan, and formulate a detailed and reasonable negotiation plan; Use negotiation skills and strategies to maximize their own interests; Draft an agreement; Negotiation summary report.
Second, the key to negotiation is people. The quality of a project, in addition to its essential attributes, is basically evaluated and mastered through the operation of negotiators. Therefore, the work distribution of negotiators is very important. The negotiator's personality determines his negotiating style, while the style of the chief negotiator determines the tone of the negotiating team. In the process of negotiation, the tone, expression, action, skills and details of speech can all affect the direction of negotiation. Only a team that has the initiative, sovereignty and advantages in the negotiation can make the negotiation result tend to the expected value and succeed. Choose the right person and do the right thing.
Third, the negotiation strategy in the negotiation process is baton. Every enterprise pays attention to strategy, and the performance and strategy of this collective bargaining have obvious stages. In the trade negotiation with Guangdong Bufan Clothing Co., Ltd., we obeyed reasonably and established a friendly and cooperative relationship. Later, in the process of slowly applying the plan, we gradually got rid of the main control of the activity. The main reason is that we are interested? Advertising? Not familiar with, do not understand. Many questions raised by the other party can't be answered, and even the most basic price distribution can't be answered in time by our classmates in the finance department, which leads to distrust of our company.
After this negotiation, I fully realized our shortcomings: first, the knowledge is too narrow and the information is not comprehensive enough; Second, the preparation materials are sufficient, but they are not used well enough. The results are as follows: First, although this is only a simulated negotiation, it also makes us feel the atmosphere of negotiation. Both sides play different roles. When they argue endlessly for the benefit of their own company and refuse to give in, I believe we have all entered our own roles; Second, all negotiators are actively offering suggestions and suggestions. We saw a strong sense of teamwork and felt the great power of cooperation. In particular, Chen Shumin, our rival, really surprised me. She actually spoke very actively and to the point in the negotiation. At that time, I really appreciated her. It turns out that everyone has their own ideas and hidden things. Thirdly, the fierce debate, bargaining and circuitous tactics in the negotiation process have exercised our language expression ability and adaptability to a certain extent, and also made me realize my own shortcomings and adaptability to needs to be improved.
I am very happy to attend this simulated business negotiation training. Although the short simulated negotiation training is over, I still have some unfinished business. At the same time, I also learned a lot of knowledge that I didn't learn in the usual courses, and supplemented my actual negotiation skills. In this training, I simulated business negotiation, and through the division of roles, I have a better understanding of all aspects of the negotiation process. Negotiation is a process of mutual communication, consultation and debate. It is impossible to act only according to the wishes of one party. We must study our opponents and listen carefully to their views and conditions. Only when the two sides reach an understanding can the negotiations succeed. This is the result of the joint efforts of both sides. In terms of negotiation skills, our team first created a good negotiation opening stage, and created a relaxed and harmonious environment through greetings to prepare for the later stage. In the way of quotation, we should grasp the principle of quotation and determine the quotation reasonably. Counter-offer should be based on the specific conditions and environment, and the specific strategies include throwing stones to ask for directions, competitive comparison strategy, target analysis, proof method, hypothesis method, conditional method and so on. At this stage, we should also learn to break the deadlock and promote the success of the negotiations. In this negotiation, I served as the business manager of Beijing Fan Fei Advertising Co., Ltd. In order to successfully complete the negotiation and win the order, I made a lot of preparations and efforts, but I also enjoyed it and learned a lot of knowledge and practical things. In addition to negotiation strategies and processes, the biggest gain is in business etiquette. Negotiation activities are generally more formal, and teachers require us to wear suits to participate, which has a certain impact on the mental outlook of negotiators and their impressions and feelings towards each other. In addition, there are manners such as shaking hands, sitting posture and addressing, which are not involved in class at ordinary times.
After the negotiation, the teacher organized off-site students and on-site students to comment and summarize. I deeply remember the advice Xu Jinli gave me. In the future, we should be modest in life, study and work, and we should not be blunt. This can easily lead to the breakdown of negotiations, but in the end we also ended in failure.
The result of negotiation is not to lose or win, but to win. How to achieve a win-win situation is our ultimate goal. As the saying goes, know yourself and know yourself. Only by making full preparations before the negotiation can we see ourselves better, understand each other better, better understand the relationship between the parties to the negotiation and succeed. The teacher's evaluation of our team: the lack of understanding of advertisements made our team hesitate and pause when answering each other's questions, which led to the breakdown of the negotiations. The result is important, but the process is often more memorable. After this negotiation, each of us will learn something or experience or realize our own shortcomings more or less, so let's find the right direction and move towards our goals!
Finally, I would like to thank Mr. Pang Ailing for providing us with such a good exercise and learning opportunity and providing us with rich experience in our future work.
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