Extended data
Steps for merchants to delete malicious comments from public comments:
1, enter the homepage of public comment and log in to the member account;
2. If the name of the merchant whose comments are to be deleted is entered in the search box, click the merchant in the search results;
3. Find the comment location to be deleted in the merchants, then slide the mouse to the bottom of the website to find "Contact us" and click Open;
4. Then fill in the "Reason" to apply for deleting this comment. After filling in, you can choose to upload the picture certificate, and finally enter the verification code and click Submit.
Baidu encyclopedia-public comment network