FAE seems to be a position similar to that of pre-sales consultant, except that FAE mainly focuses on the hardware chip industry, while general PS mainly focuses on the consulting ability of the overall solution related to software services, which is biased towards the software application industry.
It is difficult to set a minimum age, depending on personal experience, understanding and opportunities. But as a real FAE, certain development experience is essential, otherwise it will be difficult to support customers. Some people may understand and summarize many things when developing a project, some people may develop multiple projects repeatedly, and their understanding of products or systems may still be a little. Perhaps the most ideal FAE is a design engineer who retired from the original factory development line due to subjective reasons such as age and physical strength. They have the most say in products, so they are often handy in applications. Of course, the scope of development is large and small, and every engineer has a deep understanding of products or systems, so even these first-class FAE levels are not uniform. At present, the FAE of domestic semiconductor and electronic products are mostly local FAE recruited locally, and of course there are also foreign headquarters stationed in the mainland. In general recruitment requirements, development experience and theoretical basis will be involved. In fact, compared with the requirements of developers, the recruitment requirements of FAE are relatively broad. After all, what is the first job of FAE? How are you? , that is, good at supporting the products to be applied, and secondly? Hiro? Extensive technical knowledge and background are very helpful for scheme design, product promotion and problem solving. Due to the diversification of product classification, there are few opportunities to really find a perfect FAE (unless you want to recruit accurately, there are risks), so many times the interviewer only needs the candidate to have basic experience and knowledge. Of course, interpersonal communication skills and problem analysis and positioning skills are often regarded as key aspects.
As far as personal experience is concerned (semiconductor product FAE), the position of FAE requires high learning ability (technology, knowledge, worldly wisdom, etc. ), communication skills (foreign language, speech, dealing with people) and logical analysis skills. The problems in practical application may be internal or external, so developing and maintaining good customer relationship and cooperative relationship is of great positive significance for solving problems and improving customer satisfaction. In the initial stage of transferring from R&D to FAE, you may still face problems and customer complaints with the concept of technology first. In fact, in the final analysis, FAE needs to face not only technology, but also people (customer development engineers, project managers, department heads, etc.) FAE, sales and market of partners. ), which may be the biggest difference from R&D. On the other hand, to be a qualified FAE, you don't need to be so glib and versatile, you just need to make more efforts, sincerity and enthusiasm.
I have been in FAE factory for several years, and I have many feelings and feelings. It's a bit messy to finish it at once, so it's a good idea. Welcome to exchange ideas &; ! ;