Linyi Power Supply Company has established an electric power customer information service system covering three districts and nine counties with all-round information processing functions. If you encounter any business such as fault maintenance, electricity installation and connection, electricity fee inquiry, consultation, complaints and reports, just call the electric rainbow service hotline: 95598, and we will serve you wholeheartedly. The use of the electric rainbow service hotline is as follows:
1. Call the electric rainbow service hotline 95598, and you will hear a welcome message: "Hello, State Grid Shandong Electric Rainbow Service Hotline welcomes you". If you dial by mobile phone, you will be prompted as follows: Linyi users press 0, yinan county users press 1, Tancheng users press 2, Yishui users press 3 and Cangshan users press 4.
Press 6 for users in Pingyi County, 7 for users in Junan County, 8 for users in Mengyin County and 9 for users in Linshu County. After selecting 0, there will be a prompt: "Press 1 for electricity fee inquiry, press 2 for power outage information inquiry, press 3 for prepaid card service, press 4 for other services and press 0 for manual service". If you choose to answer the phone manually, please press the number 0 directly to enter the manual service; If you choose the automatic voice service, you can query the electricity fee, electricity price, power outage information, business development and so on according to the guidance of the prompt tone.
If you call the electric rainbow service hotline 95598.
After selecting the manual service by pressing 0, if a prompt appears: "Sorry, the manual agent is busy, please press 0 to continue waiting for the manual service, press 1 for automatic service, and press 2 for voice message", please don't hang up immediately, you can wait a moment, and the customer service representative will serve you after answering other calls; You can also press 1 to enter the automatic service, or press 2 to leave a message (contact number, name, service content, etc. ), the customer representative will call you back.
If you call the power rainbow service hotline 95598, you will encounter a long connection time due to communication, lines and other reasons. Please don't worry, we will call you as soon as possible.
If you don't have power business, please don't call the power rainbow service hotline at will, so as not to affect our better service for other power customers.
In addition, in order to contact you conveniently, if your phone number changes, please call 95598 rainbow service hotline in time to tell us so that we can better provide you with electricity service.
For details, please refer to the brief introduction and dialing method of electric rainbow service hotline of Linyi Power Supply Company of Pingyi County People's Government.