If you have paid medical insurance, but you can't find the relevant information, I suggest you follow the following steps to investigate:
1. Confirm whether the inquiry method is correct: You can inquire medical insurance information in the following ways:
Log in to the local social security bureau official website or APP to inquire;
Go to the window of the local social security bureau for consultation;
Call the local social security bureau for telephone consultation.
1. Confirm whether the payment record is correct: You can check your payment record to ensure that you have successfully paid the medical insurance. If you are not sure whether the payment record is correct, you can go to the window of the local social security bureau or call the local social security bureau to inquire.
2. Confirm whether the information is updated in time: sometimes due to system reasons, the payment records in the inquiry system may not be updated in time. You can wait patiently for a while, or go to the window of the local social security bureau for consultation.
To sum up, if you have confirmed that the inquiry method is correct and the payment record is correct, but you still can't find the medical insurance information, I suggest you go to the window of the local social security bureau for consultation, or call the local social security bureau for more detailed help and guidance.
Legal basis:
Article 34 of the Social Insurance Law of People's Republic of China (PRC) stipulates: "The state establishes and perfects the social insurance management system to guarantee citizens' right to get material help from the state and society according to law in case of old age, illness, work injury, unemployment and maternity. "
Article 41 of the Social Insurance Law of People's Republic of China (PRC) stipulates: "If the employer of the employee fails to pay the work-related injury insurance premium according to law and an accident occurs, the employer shall pay the work-related injury insurance benefits. If the employer does not pay, it shall pay in advance from the industrial injury insurance fund. The industrial injury insurance benefits paid in advance from the industrial injury insurance fund shall be repaid by the employer. If the employer fails to repay, the social insurance agency may recover the compensation in accordance with the provisions of Article 63 of this Law. "