In addition, according to the information released by Xiaogan Municipal People's Government, the telephone number 12345 is mainly for unblocking the communication channels between the government and the people. And through telephone channels for mass consultation, help, complaints, reports and other demands.
Development of Xiaogan hotline 12345;
1. To smooth the complaint handling mechanism of business environment, create more convenient, efficient and standardized government services, and handle business environment and mass complaints in time.
2. As early as 2065438+September 2008, Xiaogan completed the integration of 3 1 municipal government service hotlines without taboo, realized the first number of 12345, and provided 24-hour service.
3. 12345 opened a number of functional departments directly under the municipal government; Vertically, there is a three-level linkage among city, county (city, district) and town, and the problems reflected by citizens' calls can go directly to functional departments.
For the above contents, please refer to Xiaogan Municipal People's Government-Visit Xiaogan Municipal Government Public Service Hotline Answering Center 12345.