What should I do if I forget my time deposit password?

You can bring your valid ID and original deposit certificate to any branch of Bank of China for password loss reporting and resetting, and you can choose ID password loss reporting and frozen account loss reporting according to your personal needs. Under special circumstances, you can report the loss of passwords, and you need to provide relevant certificates.

For more information, please call the customer service hotline of China Bank at 95566.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.