What online customer service software are there on the webpage? What do you recommend?

Web-based online customer service software system is a working platform that supports real-time online communication between customers and enterprise personnel. It takes service as the core, and the core ideas are customer satisfaction and customer loyalty. It promotes mutually beneficial communication by obtaining customer satisfaction and loyalty, and ultimately improves marketing performance. At the same time, through high-quality service, we will create a good corporate image, create a good public opinion environment, strive for preferential policies from the government, and finally realize the long-term development of the company.

The application of customer service system can effectively solve the real-time communication between enterprises and customers and the socialized maintenance of cooperative relations. Leyingtong customer service system is the application representative of customer service system, which has the function of customer service system application and tends to be perfect in service concept and workflow experience. Leyingtong is the first website real-time communication system based on the front line of Internet business in China. It has perfect big data service analysis, perfectly connects the pre-sales and after-sales processes of enterprise marketing departments, grasps every demand of customers, and makes more customer service specialists. The launch of gravity makes it easier for enterprises to communicate, solve customer problems quickly, diversify communication bridges, and allow customer service specialists to interact with corporate customers anytime and anywhere, so as to gain customer trust and satisfaction quickly and effectively.

1, customer service center

Customer service center is a multifunctional consultation and reception platform tailored for customer service personnel. Customer service personnel can grasp every behavior of visitors at any time and place, understand their needs in real time, adopt various dialogue modes, integrate the access of major social traffic, and diversify communication methods through rich media, so that customer service personnel can receive visitors with the best service, get more traffic conversion rate and increase enterprise sales.

2. Management center

The management center is the management background of the online sales department's work consideration, and it is a customized customer data analysis for customer service supervisors and leaders. Powerful database system, network firewall and double data transmission encryption technology ensure the security and reliability of system data.

Leyingtong Customer Service System is recommended for online customer service software system of web version.