12320 is a government public welfare hotline set up by the Ministry of Health. It was launched on February 9, 2005, and was put on trial in 2006. 20 12 will be fully launched at the end of this year. 201March 2320, the public health telephone was officially renamed as 12320. The telephone covers all parts of the country and serves everyone in China.
2065 438+08. 02. 08, 12320 forwarded the blog post "Ejiao is not worth buying on holidays", and Weibo called Ejiao "boiled donkey skin", which caused concern and misunderstanding. 12320 sincerely apologizes to the netizens and users of 12320.
service area
12320 call center is built in cities above prefecture level according to national administrative divisions. Local citizens can call local 12320 and only pay local telephone charges. In 2006, the Ministry of Health selected Beijing, Hebei, Shanghai, Jiangsu and Qinghai as national pilot cities, and opened the "12320" public welfare hotline in advance, and plans to gradually open the "12320" hotline throughout the country during the Eleventh Five-Year Plan period.
By the end of 2007, the hotline 12320 had been opened in 30 cities above the prefecture level in 9 provinces, including Beijing, Shanghai, Henan (Zhengzhou), Shijiazhuang, Qinghai, Xining and Jiangsu (Nanjing, Xuzhou, Wuxi, Zhenjiang, Taizhou, Suqian, Changzhou, Lianyungang, Yangzhou, Nantong, Yancheng, Suzhou and Huai 'an).
Yinchuan in Ningxia, Weihai in Shandong, Anhui (Hefei and Tongling), Jilin (Changchun, Jilin, Yanbian, Siping, Tonghua, Baicheng, Liaoyuan, Songyuan and Baishan). By the end of 20 18, the health hotline 12320 had covered 28 provinces and cities (municipalities and autonomous regions).