Under normal circumstances, the company will have customer service obligations. I suggest you try calling customer service.
Chongqing Cargo Logistics Co., Ltd. was established on February 27th, 2020. The legal representative is Lu Xin. The business scope of the company includes: permitted business projects: road freight transportation, professional intermediary activities and car rental (projects that need to be approved according to law can only be carried out after approval by relevant departments, and the specific business projects are subject to the approval documents or permission documents of relevant departments). General items: international freight forwarding, warehousing services, loading and unloading, information consulting services (excluding licensing information consulting services). Human resources services (excluding professional intermediary activities), catering management, real estate brokerage, office equipment rental services, mechanical equipment rental, new car retail, auto parts retail, second-hand car trading market, second-hand car brokerage, motor vehicle maintenance, driving service, daily necessities wholesale, shoes and hats retail, conference and exhibition services (except for projects subject to approval according to law, independent business activities shall be carried out according to law with business licenses).