Select 1 passenger service: the pre-sale period of ticket purchase is1; Internet booking consultation press 2; Press 3 for the remaining tickets; Press 4 for train time inquiry; Press 5 for fare inquiry; There are 6 relevant regulations on ticket purchase, change and refund in real-name registration system; Press 8 for area code query; Press 9 for authentication; Press 0 for manual service. At this time, you will hear 12306 customer service phone. Please press "0" for manual service. If you need manual service, just press "0".
Because 12306 customer service is a national hotline, sometimes the customer service line is busy, and it will take some time for the customer service staff to answer after you dial, so please wait patiently. 1 14 Ticketing Network reminds you that the service time of 12306 customer service phone is 7:00-23:00 every day, and you can call the service phone during this time.
Railway station 24-hour consultation manual service hotline
The telephone number for 24-hour manual service consultation at the railway station can be called 1 14 or 12306. 1 14 telephone can provide users with number information service. Traditional services include priority number report, voice number report, brand query, query transfer, temporary number report, enterprise title, column name query, sorting number report, media extension and so on.
1 14 provides accurate information inquiry services such as merchant number and address for forwarding users, displays the information quantity of surrounding merchants according to the geographical location of forwarding users, and provides various services such as viewing the merchant location map, collecting favorite merchants, saving merchant numbers, and commenting on dialed merchants.
The telephone number for manual consultation of train tickets is 12306. When the phone is connected, press 0 to connect the manual service. The telephone number 12306 only supports consultation and complaint services, and does not provide reservation, return and change services. In addition, if you have booked the train ticket for 1 14 online, you can call our customer service hotline at 025-68955055 to refund the ticket.