1. Log in to Alipay, click Citizen Center, click Social Security Card Inquiry, and enter the social security card number of parents to inquire about payment.
2. You can also call the social security service phone number 12333, enter the parents' social security account according to the voice prompt, and inquire about the parents' payment records;
3, or to the social security agency window query. You can bring your ID card and social security card to the local social security bureau (government service center) and social security window for inquiry.