What is BPM?
? In the IT field, there is an unwritten law that I like to fool people with concepts. About "What is BPM?" There is no clear definition (clear meaning) in many materials, because many concepts in the IT field have different meanings on different occasions and develop with time, so they can't be called definitions, but only descriptions.
? Before understanding BPM, let's talk about a familiar term-business process. Business process is a series of activities carried out by enterprises, governments and other organizations to achieve their business goals. These activities must be performed by two or more people or IT systems in series or in parallel, and the execution of these activities needs to meet certain rules and conditions. The following figure shows a report approval process.
? In the above report approval process, first, relevant business personnel (participants) submit expense reports (implementation activities) to relevant leaders. After the approval of the leader, the system will automatically judge the total cost (business data carried by the process) according to the preset rules. When the total >: 5000 (rules or conditions) requires the approval of the second-level leader, it will be submitted to the document administrator for filing and preservation (the participant is the system). In the whole process, there are manual operations (called AgileWork for the time being), such as submitting expense report and leader's approval, and automatic operations (called AgilePart for the time being), such as approving or not, judging total value, saving documents, etc.
? Based on the above understanding, BPM should be a method of business process management in enterprises. By establishing, implementing, evaluating and managing a software system of enterprise business processes, it is also what we often call a software platform.
? I know some manufacturers who specialize in BPM, and Tian Ling BPM is one of them. I had a brief exchange with general manager Tian Ling before, so I can share it with you. To sum up, Tian Ling BPM embodies the following characteristics:
Business process modeling: business people describe business processes with flowcharts from the business perspective, which is also a process design tool.
Business process automation: according to the defined process, it is automatically executed in the BPM system, completely abandoning the traditional paper, and the process flow does not need manual intervention. This is the intelligent BPM process engine.
System integration: BPM is not only human participation, but also some activities can be participated by IT systems. For example, in the leave process, it is necessary to judge whether the leave taker has an annual leave cycle in the HR system. This requires BPM to provide the function of executing automatic jobs, such as calling WebService and executing certain methods.
Business process management: it can visually monitor the implementation of the process, handle unexpected situations in the process of process execution, that is, provide real-time process monitoring.
? Speaking of this, people usually think that it realizes the flow process of business data and is a good BPM system! No, it's not enough. Real BPM should not just be the flow of business data. But also can provide report data analysis, so as to get the basis of decision. Enterprises should keep up with the development. In the future, business leaders should not only focus on the business data flow itself, but also use data to find problems and draw decision-making basis, so as to seize the opportunity.
What is BI?
? BI (business intelligence) is a complete solution, which is used to effectively integrate the existing data in enterprises, provide reports quickly and accurately, and put forward decision-making basis to help enterprises make wise business decisions. This also makes process management rise to another height, that is, business process optimization.
Business process optimization: statistical analysis of process implementation (including efficiency, cost, bottleneck and load). According to the results of statistical analysis, the process is reformed, the execution of the process is optimized, and the process simulation and analysis tools are provided to realize the perfect combination of BPM and BI.
? With the development of BPM software, business process modeling is the foundation, business process automation and system integration are the means of realization, business process management is the process, and business process optimization is the goal. BPM is a continuous process, and each link of this process will form a closed cycle, which caters to the process of enterprise growth. So the perfect combination of BPM+BI. It will certainly play a very important role in the informatization construction of enterprises and improve their market competitiveness.
? Finally, if your company is also worried about the choice of BPM, you can search "Tian Ling BPM" in Baidu to find out.