Etiquette is a process and means to show respect for each other in certain and established procedures and ways in interpersonal communication.
To introduce others to others, we must first understand whether the two sides have the desire to get to know each other; Secondly, we should follow the introduction rules; Thirdly, when introducing each other's names and work units, we should find some conversation materials for both sides, such as their * * * same hobbies, * * same experiences or topics of common interest. 1. Introduction rules Introduce men to women first.
Miss Zhang, I'd like you to meet Mr Li. Introduce young people to old people first.
Of the two people of the same sex, the younger one is introduced to the elder first to show respect for the elder and the elder. Introduce the low status to the high status first.
Follow the principle of giving priority to people with high social status. Except in social occasions, introduce people with low social status to those with high social status. Introduce the unmarried to the married first.
If the unmarried woman is obviously older between two women, then introduce the married woman to the unmarried woman. Introduce the guests to the host.
Introduce the latecomers to the latecomers. 2. Introduction Etiquette ① Introducer's practice: There should be an opening statement when introducing, such as: "Please allow me to introduce you, Miss Zhang, and this is-""Please allow me to introduce you to Mr. Li, and this is-".
When introducing others, gesture gracefully. No matter which party is introduced, palms up, hands down, fingers together, thumbs open, pointing to the introduced party, nodding and smiling at the other party. When necessary, you can explain the relationship between the introduced party and yourself so that new friends can understand and trust each other.
Introducers should be based on the main sequence, and the language should be clear and unambiguous, so that both parties can clearly remember each other's names. When introducing someone's advantages, it is necessary to be just right, and it is not appropriate to praise them too much and lead to an embarrassing situation.
② Practice of the introduced person: If both parties introduce, they should show the enthusiasm of getting to know each other. Both sides should face each other. Except for ladies and elders, people usually stand up when introducing. However, if there is a meeting in progress or at a banquet, you don't have to stand up, just bow a little.
If it is convenient, after the introducer introduces, both sides should shake hands, smile and greet each other. Such as "Hello", "Nice to meet you", "It's an honor to meet you", "Please give me more advice" and "Please take care of me".
You can also exchange business cards when necessary.
2. What are the business meeting etiquette?
Some details should be paid attention to in business etiquette.
The meeting is divided into before, during and after the meeting. Before the meeting, in the preparation work before the meeting, we need to pay attention to the following aspects: WHEN- meeting start time, duration, location-meeting location confirmation, who- meeting attendees, what- meeting topics, other-pick-up services, meeting equipment and materials, company souvenirs, etc. You should tell all the participants when the meeting will start and how long it will last.
This will enable participants to arrange their work well. Location refers to where the meeting will be held. Pay attention to whether the layout of the meeting room is suitable for the meeting.
Who-who will attend the meeting, who will participate in the company, and whether appropriate external guests are invited to attend the meeting. What is the theme of the meeting?
Others-the preparation of conference articles is what articles are needed according to the type and purpose of the conference. Such as paper, pens, notebooks, projectors, etc. Do you need coffee, snacks, etc?
Attention should be paid to the following aspects during the meeting: (1) Meeting host (2) Arrangement of meeting seats Generally speaking, the arrangement of meeting seats is divided into two categories: square table meeting and round table meeting. Generally speaking, there are rectangular tables in conference rooms, including oval tables, which are called square table meetings, and square tables can reflect primary and secondary.
In a square table meeting, special attention should be paid to the arrangement of seats. If there is only one leader, then he usually sits on this side of the short side of this rectangle, or in a relatively inner position.
In other words, the door of the conference room is the reference point, and the position of the guest of honor is inside. If the meeting is attended by both the host and the guests, they usually sit on both sides, with the host sitting on the right side of the conference table and the guests sitting on the left.
Another is to try to avoid this arrangement of primary and secondary, and take the round table as the layout, that is, the round table meeting. In the round table, you don't have to stick to so many formalities, just remember to take the door as the benchmark and the position closer to the inside as the main seat.
After the meeting, we should pay attention to the following details to show good business etiquette. It mainly includes: the talks should form written results, even if there is no written results, staged resolutions should be formed and implemented on paper, and special personnel should be responsible for the follow-up of related matters; Send company souvenirs; Visit, such as a company or factory.
Take a group photo if necessary.
3. What are the business meeting etiquette?
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What terms does business etiquette include? 1. Business Etiquette 1 Chapter 1. What are the elements of etiquette? The subject, object, media and environment of etiquette. What is the connotation of business etiquette? Business etiquette mainly refers to the etiquette that companies, employees of enterprises and all other people engaged in economic activities should abide by in economic exchanges. 3. What are the modern etiquette classifications? Government etiquette, business etiquette, service etiquette, social etiquette, international etiquette 4. What is the basic concept of business etiquette? Respect is the foundation. 5. What are the basic characteristics of etiquette? Normalization, limitation, operability, inheritance and timeliness 6. What is personal image and what is corporate image? Personal image is a person's appearance, expression, manners, clothes, speech and upbringing. Corporate image refers to the objective and overall impression left by enterprises in business communication. Chapter ii 1. What is etiquette? Manner refers to the requirements for a person's posture, including facial expressions, standing posture, sitting posture, walking posture, gestures and so on. 2. What are the three taboos and three comforts of etiquette? Avoid clutter, flooding and vulgarity; Right person, right place, right time. 3. What are the six basic requirements for shaking hands? Don't be absent-minded, shake hands with women, don't make hamburgers, don't use your left hand, 7A64E78988E6983313343623763 Don't abuse your hand, don't press it down, and don't use too much force. 4. What are the four principles of business attire? Conform to identity, foster strengths and avoid weaknesses, abide by conventions, and distinguish occasions. 5. What are the six taboos of business dress? Too messy, too bright, too exposed, too perspective, too short, too tight. What are the three principles of men's dress? Three-color principle, trinity rule, three taboos 7. What are the five taboos for women business people to wear skirts? Black leather skirt must not be worn. In formal business occasions, not only legs and socks can't be broken, but shoes and socks must be matched to avoid three.
4. What are the business meeting etiquette?
Some details should be paid attention to in business etiquette. The meeting is divided into before, during and after the meeting.
Before the meeting
In the preparatory work before the meeting, we need to pay attention to the following aspects:
Start time and duration of the meeting
Location-Determine the meeting location
Participants in WHO meetings
What?-the theme of the meeting
Others-shuttle bus service, conference equipment and materials, company souvenirs, etc.
You should tell all the participants when the meeting will start and how long it will last. This will enable participants to arrange their work well.
Location refers to where the meeting will be held. Pay attention to whether the layout of the meeting room is suitable for the meeting.
Who-who will attend the meeting, who will participate in the company, and whether appropriate external guests are invited to attend the meeting.
What is the theme of the meeting?
Others-the preparation of conference articles is what articles are needed according to the type and purpose of the conference. Such as paper, pens, notebooks, projectors, etc. Do you need coffee, snacks, etc?
at the meeting
During the meeting, we need to pay attention to the following aspects:
(1) conference host
(2) Arrangement of conference seats
Generally speaking, the arrangement of meeting seats is divided into two categories: square table meeting and round table meeting.
Generally speaking, there are rectangular tables in the conference room, including oval tables, which are called square table meetings, and square tables can reflect priorities.
In a square table meeting, special attention should be paid to the arrangement of seats. If there is only one leader, then he usually sits on this side of the short side of this rectangle, or in a relatively inner position. In other words, the door of the conference room is the reference point, and the position of the guest of honor is inside. If the meeting is attended by both the host and the guests, they usually sit on both sides, with the host sitting on the right side of the conference table and the guests sitting on the left.
Another is to try to avoid this arrangement of primary and secondary, and take the round table as the layout, that is, the round table meeting. In the round table, you don't have to stick to so many formalities, just remember to take the door as the benchmark and the position closer to the inside as the main seat.
After the meeting
After the meeting, we should pay attention to the following details to show good business etiquette. Mainly includes:
The talks should produce written results, even if there is no written result, staged resolutions should be formed and implemented on paper, and special personnel should be responsible for the follow-up of related matters;
Send company souvenirs;
Visit, such as a company or factory.
Take a group photo if necessary.
5. What is the common sense of business etiquette?
Usually refers to the specific application of etiquette in the business industry, mainly refers to the code of conduct that business people should strictly abide by in their own jobs.
The reception etiquette editor's arrangement of the conference podium seats is in accordance with the principle mastered by the Central Office: the left side is up and the right side is down. When the number of leading comrades is odd, the number 1 is in the middle, the number 2 is on the left of the number 1, the number 3 is on the right, and the others are arranged in turn; When the number of leading comrades is even, 1 and No.2 are in the middle at the same time, 1 is on the left side of the middle seat, No.2 is on the right side, and others are arranged in turn.
Regarding the arrangement of banquet seats, the main escort is usually in the position facing the door, and the auxiliary escort is opposite to the main escort. 1 Guest No.2 accompanies his left hand, Guest No.3 accompanies his right hand, and Guest No.4 accompanies his left hand. Everything else is optional. The position of the above-mentioned host is mastered according to the ordinary banquet. If there are special factors at the scene, it should be decided according to the situation.
Regarding the seating arrangement of the signing ceremony, the hosts of both parties are on the left and the guests are on the right. The other people on both sides are equal, in order of subject and object.
Regarding the seating arrangement of the car, seat 1 is at the right rear of the driver, seat 2 is directly behind the driver, and seat 3 is next to the driver. If there are three people in the back row, seat 3 is in the middle of the back row.
The main seat of the sedan chair is in the first row behind the driver, and the seat 1 is near the window. [2] Meeting etiquette editors often meet in business communication.
In the meeting, only by giving consideration to reality and art can the best effect be achieved. The following are some meeting etiquette and skills: (1) It's best to call people by their first names.
When you step into the door of the reception room, your first sentence may be: "Hello, nice to meet you." But it's better to say, "Hello, Manager Wang, nice to meet you.
"According to the measurement, the latter is much more enthusiastic than the former. (2) If the other person doesn't ask you to sit down, you'd better stand.
You shouldn't take out your cigarette after you sit down. If someone offers you a cigarette, you should say, "Thank you." Please remember, don't get soot and matches on the floor, it's very inappropriate.
(3) Take the initiative to start a conversation and cherish the meeting time. Although the other party already knows something about you and the purpose of your visit, you still need to take the initiative to speak.
You can emphasize and explain some problems again. This not only reflects a person's mental outlook, but also is the need of politeness.
6. What are the etiquette contents of business talks?
Italian diplomat DanicleVare said: "Public relations conversation is enough to make others do less etiquette art in your way for their own reasons."
So, what etiquette should we pay attention to in public relations talks? After the guests are seated, as the host, they should say a few simple pleasantries to welcome each other to visit. Such pleasantries must show his sincerity and pay attention to concise language. After the ceremony, you should bring the topic to the point.
Don't look away from the other person, which usually makes what you say sound more convincing. However, a slight smile can usually increase the weight of common words such as "thank you" and make gratitude more fully expressed.
When talking with guests, the host should give priority to the guests. Don't answer the phone for a while and then do something else. Even if you have something urgent to deal with, you should say "I'm sorry" to the other party first.
7. Basic knowledge of business etiquette
Basic knowledge of business etiquette Because business etiquette involves a lot of nonverbal communication, here are some common business etiquette.
Business etiquette is the norm that business people abide by when communicating, and it can also be said that it is the communication art of business people. The purpose of observing business etiquette is to improve personal quality. Bill Gates once said, "Enterprises should strengthen their quality internally and shape their image externally."
Every employee of the enterprise is a living advertisement of the enterprise, which represents the image of the enterprise when interacting with people. The improvement of personal quality can create a good corporate image, which is beneficial to the economy and society. -It helps to communicate. There is an old saying in China: It is not surprising to be polite to others.
In business communication, observing etiquette norms can give people a friendly, sincere and trustworthy feeling. Under the same etiquette background, communication will be more convenient and effective if we can have a clear positioning for ourselves and give others an accurate positioning at the same time.
Dress etiquette dress etiquette is the requirement and standard for business people to dress in business communication. Psychologists have studied that when people get information, 80% comes from the first impression.
In formal business communication, men are usually suits and women are usually skirts, but the color, style and texture of suits and skirts must meet certain norms. 1. The color of color clothing always comes first, because color gives people the most direct visual experience.
Generally, the colors of men's and women's clothing are mainly cool colors, such as blue, gray, brown and black, which can not only show the rigor and solemnity of business people, but also be elegant. Moreover, the upper body and lower body clothes of the suit can be kept in the same color as far as possible, and the ladies' dresses can be deep and shallow or shallow.
At the same time, the color of accessories matched with clothes should also be coordinated with the color of clothes. For example, in formal business occasions, it is best for women to wear accessories of the same color to match clothes.
2. Style men's suits are European, British, American and Japanese. European-style suits have a narrow collar and a medium waist.
Armholes and shoulder pads are high, and the coat is inverted trapezoidal, mostly double-breasted; The appearance of the British suit is similar to that of the European suit, but the shoulder pads are thinner and the back is split, which makes it more gentlemanly to wear. The collar type of American clothing is relatively wide, the shoulder pads are moderate, the waist is slightly closed, and the fork is split, mostly single card and three buttons; The appearance of a Japanese suit is slightly H-shaped. Its collar is narrow and short, its shoulder pads are not high, and its back is not split. Usually there are two buttons in a single row. European suits are free and easy, British suits are well tailored, American suits are spacious and elegant, and Japanese suits are dignified.
Comparatively speaking, British and Japanese suits seem to be more suitable for China people. Generally, the coat should not be too long or too short, and the suit pants are more orthodox. The vest of the suit and the trousers of the Otawa coat are the same color, and the V-neck is better.
3. Women's clothing has no fixed style, and it can be long up and down, short up and down, short up and down, and short up and down. The change of dress style lies in the change of coat and skirt.
The coat can be tight or loose, and the collar has various styles, such as "V" collar, "U" collar, straight collar and round neck. Buttons can be single-row or double-row. Women's dresses and tops should not be too short, the shortest can be waist-length, the skirt should not be too long, and the longest can reach the middle of the calf; You can't mix shoes and socks. Generally, dresses are accompanied by black high-heeled boat shoes.
At the same time, women's clothes should not be too exposed, too fashionable, too cute and too chic. 4. The texture should be symmetrical, flat, smooth, soft and crisp, and it will not wrinkle or fade after a long time.
Meeting etiquette Meeting etiquette can be divided into introduction etiquette, handshake etiquette and the etiquette of using business cards. 1. Choose the time when introducing etiquette (1), such as when the other party is free, in a good mood, alone, willing, and inviting; Don't introduce yourself when the other person doesn't want to talk to others or is in a bad mood when talking, having a meeting or eating, or you will be rejected.
(2) The content of the introduction must be moderate, not too long, otherwise the other party will have no patience to listen, just briefly introduce the name and subordinate units. (3) Attitude when introducing When introducing, keep your eyes on each other and make eye contact with each other, so that the other party feels sincere. You can't greet the third party or the fourth party at the same time. At the same time, this is also a requirement for importers.
Don't speak too fast when introducing, but be moderate. Considering the reaction time of the other party, don't be modest or confident when introducing, and don't be modest or confident because your position is lower than others. And don't befriend the person who is introduced.
(4) Abide by business etiquette norms and find out whether the two parties are willing to get to know each other. If there are contradictions or etiquette conflicts between the two sides, introducing mutual understanding will make both sides look embarrassed. (5) Pay attention to the order of introduction. If there are many people on one side and only one on the other, or there are few people, introduce the one with fewer people first. A crowded party only needs to introduce the main characters, and the rest only need to introduce their affiliation.
If the other party has a higher status, introduce the inferior first, and the distinguished person has the priority to know. In general social occasions, the general rule is to introduce the younger generation to the elders first, men to women, people with lower status to people with higher status, unmarried people to married people, individuals to others, and those who arrive after the party to those who arrive first.
2. Handshaking etiquette In general, when shaking hands, you should pay attention to: between superiors and subordinates, the subordinates can only reach out and shake hands after the superiors reach out; Between the elder and the younger generation, only after the elder reaches out his hand can the younger generation reach out and shake hands; Between men and women, only after the lady reaches out, can the man reach out and shake hands; When shaking hands, men should take off their gloves. If the ring is worn outside, women can take off their gloves. When shaking hands, you should extend your right hand, not your left; Shake hands moderately, not too weakly, and not too hard. 3. Exchange business cards If you want to communicate with others for a long time, it is necessary to ask for business cards. At this time, you can take the initiative to hand in your business card, and the other party will exchange your business card according to etiquette.
At the same time, you can also make a request politely.
8. What business etiquette knowledge do you have?
First, instrument etiquette First of all, choose the right cosmetics and makeup methods that meet your temperament, face shape, age and other characteristics, and choose the right hairstyle to add your charm.
The shade of makeup depends on time and occasion. (2) Don't make up in public places.
Don't make up in front of men. Don't criticize other people's makeup.
Don't borrow other people's cosmetics. 6. Men should not wear too much makeup.
Clothing and its etiquette 1. Pay attention to the characteristics of the times and embody the spirit of the times; 2。
Pay attention to personal personality characteristics 3. White-collar women's taboos should conform to their own figure. Taboo 1: The hairstyle is too trendy. Taboo 2: messy hair. Taboo 3: the makeup is too exaggerated. Taboo 4: the face is green and the lips are white. Taboo 5: clothes are too trendy. Taboo 7: Dress up as a "black woman" every day. Taboo 8: Push "platform shoes". Signs and defects of gentlemen in China 1.
Ten details of a gentleman in China: ① A pair of clean and slender hands and neatly manicured nails. ② Although you don't smoke, you should carry a lighter with you so that the ladies around you can light their cigarettes when smoking.
Change shirts every day, keep the neckline and cuffs flat and clean, and some will use cufflinks. (4) There are no hanging objects at the waist, such as mobile phones and pagers.
(5) dealing with women, don't let go of every detail to take care of them, almost in a completely subconscious state of operation. Don't make any noise when eating.
⑦ Polite expressions are used more frequently than ordinary people. Prefer loneliness, seek peace of mind, quiet body and meditation.
Therefore, in terms of ideology, gentlemen like classics in good dance prose and good literature and art, and seldom watch flashy and noisy frolic works, including movies and television. Watch it once or twice. If you feel vulgar, you will never pick it up again, including discussion.
Pet-name ruby invisible, silent alone in the crowd. Attending in the attitude towards love, consider too much, often appear indecisive.
2。 Ten defects of China gentlemen: ① The hands are clean and beautiful, but once you enter the room where you need to take off your shoes, there will be a strange smell in the air.
Although you carry a lighter with you, it is a disposable plastic lighter. (3) When wearing a brand-name watch, your wrist is arrogant.
Although I change my shirt every day, I always wear the same tie. (5) Although there is no mobile phone or pager hanging around my waist, I often talk loudly to my mobile phone in public and keep it ringing in the cinema.
Despite the unusual respect for women, the contrast with same-sex friends is too great and rebellious. All landowners don't make a sound when eating, but they are conspicuous when drinking soup.
Today, although polite expressions are used more frequently than ordinary people, their frequency of use has reached a doubtful level. Pet-name ruby would rather be lonely than afraid to meet strangers.
Attending to think too much about the attitude towards love is not to make up your mind, but not to believe at all. Second, manners and etiquette (1) To create a good communication image, we must pay attention to manners and etiquette. So, you must pay attention to your behavior.
Manners and manners are the expression of self-sincerity, and a person's external manners and actions can directly show his attitude. Be polite to others, be natural and graceful, observe the general etiquette of advancing and retreating, and try to avoid all kinds of impolite and uncivilized habits.
(2) When visiting the customer's office or home, ring the doorbell or gently knock on the door before entering the door, and then stand at the door and wait. Don't ring the doorbell or knock on the door for too long. Don't enter the room without the permission of the owner or the owner.
(3) Behavior in front of customers When you see a customer, you should nod and smile as a gift. If you don't make an appointment in advance, you should apologize to the customer first and then explain your purpose. At the same time, take the initiative to greet or nod to everyone present.
In a customer's home, you can't come to the door without an invitation. Even if you are familiar with it, don't tamper with the things on the customer's desk, let alone play with the customer's business card, and don't tamper with the books, flowers and other furnishings in the room. It is not easy to sit down before others (hosts) sit down. Sit up straight, lean forward slightly and don't cross your legs.
Talk to customers with a positive attitude and a gentle tone. When the customer speaks, listen carefully and answer with "yes" first. Keep your eyes on each other and pay constant attention to each other's expressions.
When standing, keep your upper body steady, put your hands on your sides, don't be stingy, don't hold your chest with your hands, and don't lean sideways. When the host gets up or leaves the table, he should stand up at the same time. When you meet a customer for the first time or leave, you are humble, unhurried, well-behaved and polite.
We should form good habits and overcome all kinds of indecent behaviors. Don't blow your nose, pick your ears, pick your teeth, get a manicure, yawn, cough or sneeze in front of customers. There is nothing you can do. Cover your mouth and nose with your hands, face sideways, try not to be present, and don't throw scraps of paper.
Although these are some details, together they form the overall impression of your customers. It should be noted that putting on makeup in front of people is a female habit that men hate most.
At this point, the practice has been relaxed. After eating in the restaurant, people can see lipstick and powder, and no one will make a fuss.
However, that's all, not too much. When you need to comb your hair, wipe your nails, apply lipstick and makeup, or apply lipstick with a brush, please go to the dressing room or bathroom.
Dressing up in front of people is a habit that women hate most. Similarly, the behavior of tidying hair, clothes and looking in the mirror in front of people should be restrained as much as possible.
Third, talk etiquette (1) When you meet for the first time, you should say: It's good to know others. We should say: wait for others. Please don't send an application. Call when the other party hears from you: ask for help: ask for help: ask for advice: ask for advice: call: ask for advice and answer the application: ask for advice and application: guests call: patronize the elderly. Age should be called: long time no see. It should be said that long-lost guests have come to apply. It should be said: sorry. It should be said: leave, give away. Application: Yazheng 2. Eight annoying behaviors in communication ① Often complain to people, including personal economy, health, work, etc., but they don't care about other people's problems and are never interested; (2) nagging.