Quality management system (QMS) refers to the management system that commands and controls the organization in terms of quality. Quality management system is a systematic quality management mode established within an organization, which is necessary to achieve quality objectives and is a strategic decision of the organization.
It combines resources and processes, carries out system management with process management method, and selects several system elements for combination according to enterprise characteristics, generally including process components related to management activities, resource provision, product realization and measurement, analysis and improvement activities. It can be understood that it covers the requirements of planning, implementation, monitoring, correction and improvement activities from determining customer needs, design and development, production, inspection, sales and delivery, and is generally carried out in a documented manner.