What does communication between policyholders mean?

The communication of the insured refers to the contact information between the insurance company and the insured in the process of purchasing insurance, including telephone number, email address, mailing address, etc. When buying insurance, you must fill in the communication information of the insured carefully to avoid problems such as claims settlement in the future because you can't contact him. At the same time, the insured should also ensure the accuracy and timeliness of communication information, and inform the insurance company in time if there are any changes, so as not to affect the effectiveness of the insurance contract.

The communication between policyholders plays an important role in insurance services. Through the communication channels of the insured, the insurance company can provide customers with information such as product promotion, claims service and preferential activities in time to help customers enjoy insurance services better. At the same time, customers can also communicate with insurance companies through policyholders' communication, feedback opinions and suggestions, and keep abreast of information such as changes in insurance terms and settlement of claims.

In the network era, the communication methods of policyholders are becoming more and more diversified. Many insurance companies have opened online customer service, and customers can contact insurance companies through online consultation and customer service telephone. At the same time, insurance companies can also send information to customers through SMS, WeChat and APP. However, no matter what communication method is adopted, customers should keep information confidential to avoid information leakage, and at the same time, they should be alert to the fraudulent means of criminals.