Caller
You (the person who answers the phone)
Is Daisy here? (Is Daisy there? ) go ahead. I am.
This is her. I am. (note: men use "this is her." )
You're talking to her. You're talking to her.
This is Daisy. I'm Daisy.
That is me. This is me.
Situation (2) The caller is not in.
Caller
You (the person who answers the phone)
May I speak to Mr. Gates? May I speak to Mr. Gates? )
He is not here now. He is not here now.
He's out. He's out.
He is in a meeting now. He is in a meeting now.
You just missed him. You just missed him.
He just went out. He just went out.
Situation (3) The caller is not here, so ask the caller whether to leave a message.
Caller
You (the person who answers the phone)
Can I speak to Mark? May I speak to Mark? )
He is out for lunch now. Would you like to leave a message? He went out for lunch. Would you like to leave a message?
he is not in at the moment Can I take a message? He's not here. Can I take a message for you?
Situation (4) The caller asks when the person he is looking for will come back.
Caller
You (the person who answers the phone)
Do you know when he will come back? Do you know when he will come back?
Sorry, I don't know. I'm sorry, I don't know.
I don't know. I don't know.
He should be back in 20 minutes. He should be back in 20 minutes.
Situation (5) The caller asked him where the person he was looking for was.
Caller
You (the person who answers the phone)
Do you know where he is? Do you know where he is?
sorry I don't know. I'm sorry, I don't know.
He is working now. Do you want his phone number
He is working now. Do you want his phone number
Situation (6) The caller is not here and is willing to accept the message from the other party.
Caller
You (the person who answers the phone)
Can I leave a message? Can I leave a message?
Yes Please continue. Yes, please continue.
Of course. Just a moment, I'll get a pen and paper. Sure, just a moment, please. Let me get a pen and paper.
Sure, if you can wait for me for a while. Let me find a piece of paper and write it down.
Sure, if you can wait for me, let me find a piece of paper to write it down.
Situation (7) I can't hear clearly when I accept the message from the other party. I hope the other party will repeat it.
Caller
You (the person who answers the phone)
Could you ask him to call me at (206) 555 12 12 when he comes back?
Could you ask him to call me at (206) 555 12 12 when he comes back?
Can you repeat that? Can you repeat that?
Say it again, please? Say it again, will you?
What? sorry (Please say it again)
Please do it again. Say it again, will you?
What did you say?/Sorry? sorry (Please say it again)
Situation (8) The other party wants to leave a message, but is afraid of making a mistake and doesn't want to accept the other party's message.
Caller
You (the person who answers the phone)
Can I leave a message? Can I leave a message?
Guess what? My English is not very good. I don't want to miss anything. Would you mind calling back later? I'm sorry
Do you know that?/You know what? Do you know that?/You know what? My English is not very good. I don't want to hear anything wrong. Would you mind calling back later? I'm sorry
If you don't mind, could you call again and leave a message on the answering machine? My English is not very good.
If you don't mind, would you please call again and leave a message on the tape recorder? My English is not very good.
Situation (9) The caller is looking for someone else, please wait a moment.
Caller
You (the person who answers the phone)
Is Brandon here? Is Brandon here?
Yes, he is. Just a moment, please. He's here. Just a moment, please.
Just a moment, please. A moment, please.
Just a moment, please. A moment, please.
Let me see if he is here. Hold on. Okay？ I'll see if he's here. Wait a minute, okay?
Situation (10) The other party dialed the wrong number.
Caller
You (the person who answers the phone)
Can I speak to Alexander Walker? May I speak to Alexander Walker?
Alexander Walker? I'm sorry, but there is no one by that name here. Alexander Walker? Sorry, there is no such person here.
Sorry, I'm afraid you have the wrong number. Sorry, I'm afraid you have the wrong number.
What number did you dial? What number are you calling?
Situation (1 1) Ask the other party to talk to the person who just spoke (the caller).
Caller
You (the person who answers the phone)
Can you put Daisy on the phone? I forgot to tell her something. Could you put Daisy on the phone again? I forgot to tell her one thing.
Of course. I'll find her. Of course! I'll call her right away.
Situation (12) No one answers the phone (or the tape recorder).
others
You (the person who answers the phone)
Is he here? Is he here?
No one was there. No one was there.
No one answered. No one answered.
No. I have an answering machine. Don't! This is a tape recorder.
Situation (13) The phone is disconnected.
others
You (the person who answers the phone)
Did you pass? Did you get through?
The line is busy. The line is busy.
I heard a busy signal. The line is busy.
Situation (14) Ask someone else to answer the phone (because they are busy, etc.)
first
second
Paul, can you answer the phone? I'm busy. Paul, can you answer the phone? I'm busy.
Can you get it, Paul? There's nothing I can do. Paul, can you answer the phone? I can't answer now.
Yes, dear. Yes, dear.
Situation (15) Received an unanswered call (that is, the kind that called but didn't talk)
others
You (the person who answers the phone)
Who called? Who's calling?
No one. He hung up on me. No one. He hung up the phone.
I think it's a wrong number. He hung up without saying a word. I think it's a wrong number. He hung up without saying a word.