Wisdom has flavor.
Hello, I'm Keiko, the anchor.
In this issue, we will interpret the second part of teacher Cheng Jianghong's classic management case of HR employee motivation-how to build a bright sword team. This book is published by China Legal Publishing House.
"Bright Sword" team refers to a team that can fight, dare to fight, dare to fight hard, have a fighting spirit, work together and have an upward atmosphere. Such a team can achieve high performance, and people who work in such a team will also have high satisfaction. Team motivation can create a "bright sword" team, and being a member of the "bright sword" team is also a strong incentive.
To build a "bright sword" team, we must first build a team spirit;
Team spirit is the soul of the team and the driving force to support the team to win.
One of the dimensions to judge whether a group of people is a team is whether their goals are the same.
In 20 16, China women's volleyball team struggled to win the Olympic champion, and the whole country was boiling, and the "women's volleyball spirit" spread everywhere for a time. Coach Lang Ping said of the "women's volleyball spirit": "Sometimes even if you know you won't win, you will try your best. Even if you are swaying all the way, stand up and shake the dust on your body, and your eyes are still firm. " The tenacity and perseverance of the women's volleyball team in the Olympic Games touched the Chinese people, but if coach Lang only used huge bonuses to motivate the women's volleyball girls, would they still make such impressive efforts? Just like Li Yunlong in "Bright Sword" turned an unarmed and distracted army into a star army by shaping team spirit, managers need to spend time seriously thinking about how to shape team spirit so that employees can always stick to their goals.
You can refer to the following four angles:
The shaping of team spirit is closely related to the example of team leaders.
What kind of mental state a leader shows, his team members often practise fraud. For example, leaders who like to break away from convention will also encourage team members to think about new ways and means to achieve their goals, and it will be difficult for employees who will only "paint a tiger as a disaster" to survive.
Secondly, the team leader's own beliefs and values will also affect the shaping of team spirit. Leaders who only want to clean their own doors and ignore others' frosty tiles tend to be petty and tend to shirk their responsibilities.
Third, we can refine and highlight team spirit from the whole team. For example, managers lead members to make a comeback after completing an important task, and refine everyone's mentality, emotions, beliefs and values in the process.
Finally, the shaping of team spirit needs to strengthen and protect the formed team spirit by establishing management systems such as rules and regulations in the team, so that the spirit advocated can be passed down stably and permanently in the organization and gradually penetrate into the hearts of every member of the team.
The book "Craftsman's Spirit" introduces how Mr. Li Hui Akiyama, a legendary figure in Japanese wood industry, cultivated many famous craftsmen, making the craftsman's spirit endless.
If you want to be Mr. Akiyama's apprentice, you must first complete a one-year internship course, and then start a complete eight-year apprenticeship, including basic training, work planning and learning 30 instructions of craftsmen.
Among them, there are 30 craftsmen's instructions, which condense the most important qualities as a man, such as etiquette, gratitude, respect, care and modesty. For example, you must learn to say hello before entering the workplace and be able to communicate with people enthusiastically; Before entering the contact place, you must learn to contact, report, negotiate and clarify your responsibilities. Apprentices need to recite these terms before work, and must sharpen themselves in strict accordance with the training system and 30 instructions, so that these virtues can penetrate deep into the bone marrow and become their instinct to be craftsmen in the future.
In this way, Mr. Li Hui Akiyama shaped the team spirit of "putting morality first" and continued to inherit and carry forward it.
The regulations issued by enterprises should also be like Mr. Akiyama's. Think about its purpose and significance, and strive to turn these into the instinct of employees and become the action rules of the team.
Second, we should maintain a united and positive team atmosphere.
Unity and cohesion are the eternal themes of team spirit.
Just like a basketball team, each player's position has different functions, but it has its necessity and irreplaceable value. If there is a problem, it is difficult for any player to win the game. Therefore, managers should promptly correct things that have an impact on the spirit of cohesion in the team, such as ignoring the overall task of the team, focusing only on personal interests, cliques and other behaviors, and must intervene in time.
Managers also need to create opportunities for members to get to know each other and build trust and understanding. For example, a celebration will be held to celebrate the team's small achievements, and a sharing meeting will be held to let employees share their mental journey and growth gains.
Team members can unite and condense their respective advantages into a perfect "barrel", which can form the effect of 1+ 1 > 2. Otherwise, internal friction will bring pressure to personal value creation.
Third, let employees participate in sharing their assembled wisdom and build team knowledge.
This can strengthen their execution and sense of responsibility in the implementation process.
You can refer to the "brainstorming" suggestion system during Toyota Yingzhi's tenure, and let employees make suggestions on all aspects of the business through the suggestion box and "suggestion discussion room". You can also refer to Google's TGIF conference every Friday to share information about the lifeline of the company with employees, so that employees can fully express their opinions on the information displayed. These methods fully stimulate the enthusiasm of employees, and their ideas inspire leaders and provide more opportunities.
As a resource, the greatest feature of talents is that they can create unlimited value. For the same labor input, if employees can only use their hands and feet or use less brain power, the return rate is low, and if employees can give full play to their brain power value, the potential return is infinite.
Fourth, actively communicate and empower employees.
Active communication is a kind of productivity, which can improve employees' energy and strengthen team morale.
When employees make progress in their work, positive feedback from managers will increase their motivation. Managers also need to actively invite employees to give their feedback from time to time, understand the support that employees need, and the reporting and communication methods suitable for employees.
The focus of communication is sincerity. We should not only listen to employees' feedback with a truly open mind, but also pay attention to the way we speak. Use proper words and tone, and avoid using words such as accusation, questioning and command.
There are many communication skills in management training, so I won't go into them here. I suggest training communication skills. The core is to guide employees to find their own motivation and methods to solve problems based on trust in their potential, rather than instilling conclusions into employees. In this way, employees can develop their own potential and enhance their confidence and motivation in their work.
Fifth, strict rewards and punishments, be cautious.
During the Spring and Autumn Period, Sun Wu went to see He Lv, the king of Wu, and introduced his views on the art of war. The king gave him a topic of practicing concubines and maids first. Sun Wu chose one hundred maids and made his favorite two captains. Sun Wu explained the gist of the parade clearly, but when the password was officially called, the ladies-in-waiting all laughed and didn't listen to his command at all. Sun Wu explained the essentials again, and at the same time ordered that anyone who did not obey the password should be beheaded immediately, and let the two favorite girls who were captains set an example. But when he shouted the password, the two captains still didn't care, and other ladies-in-waiting followed suit. This time, Sun Wu did not relent. He took military action and ordered the samurai to kill two beloved girls. There was a sudden silence on the field, and the ladies-in-waiting were too scared to make any noise. When Sun Wu shouted the password again, they kept pace and acted in unison, just like well-trained soldiers.
A good team atmosphere needs the escort of reward and punishment system, and those who conform to the team spirit are commended and rewarded, and those who violate it are punished. After the establishment of the reward and punishment system, it needs to be implemented seriously, fairly, openly and consistently, paying special attention to "privileged" employees.
Employees who enjoy "privileges" may be relatives and friends of management, old employees or key people. "Privilege" makes these people feel superior and makes other employees feel unfair. Privilege is very destructive to team building. If an enterprise wants to formulate an incentive or shocking reward and punishment system, it needs to start from the "privileged" class and let them become role models for practicing the system, so as to promote the recognition of all employees and strictly implement the system.
The above is the second part of this book, how to build a team of bright swords, congratulations, and a step forward on the road of career promotion.