Annual Report of Network Maintenance (1) Busy 20xx years have passed. With the care and guidance of the branch leaders, and the support and help of the leading colleagues in the municipal company information center, this year's network operation and maintenance work was successfully completed. Now, I will summarize my work in the network operation and maintenance post this year as follows:
1, do a good job in daily maintenance of mechanical equipment.
Zixing Branch has 13 sub-branches/offices, 29 * * savings desks, 2 business desks 12, 8 sorting and transshipment desks, nearly 20 kinds of equipment and more than 300 sets. These equipments are running 365 days a year, so people can have a rest, but they are often overloaded. In this case, it is easy to have various failures. Therefore, the daily maintenance of these devices, especially those with high usage rate such as money counter, printer, copier and ATM, is very important and is a necessary means to prolong the service life of the devices.
In my daily work, I will check the equipment of all branches/offices every month, and repair and maintain the equipment that has problems and is not easy to use, so as to reduce the probability of major failures. At the same time, all sales staff are required to clean the equipment regularly, especially the money counter, printer and ATM machine, and try to spare some time from work every day to clean up dust and paper scraps. Through these daily maintenance, the equipment failures are effectively reduced and the service life of the equipment is prolonged.
2, timely maintenance and replacement of faulty equipment.
Sharp tools make good work. Network and equipment are our most basic weapons in the increasingly fierce market competition. When the network or equipment of the outlet breaks down, it is time to test our working ability and adaptability. In so many years of network operation and maintenance, I have accumulated a lot of experience in equipment maintenance, and ordinary minor faults can be repaired by myself. If it cannot be solved, it will communicate with the manufacturer or professional maintenance personnel in time, and strive to solve the fault on the spot and resume normal work as soon as possible. If it cannot be solved on site, replace or contact the person in charge of the relevant manufacturer in time, and urge them to organize maintenance personnel to be present for maintenance as soon as possible.
The integrity rate of ATM machines in Zixing Branch has always been in the forefront, which is closely related to our timely fault response and perfect reward and punishment system. In recent years, whenever the ATM breaks down, no matter how late it is, as long as conditions permit, I will rush to the scene in time to deal with the failure. If you don't know, call and ask. Professional technicians will follow suit when they come to repair, and gradually accumulate a lot of maintenance experience of ATM machines. Not only that, I will try my best to call the branch director or excellent and willing sales staff to analyze the faults and deal with them together in every maintenance and troubleshooting process. In recent years, we have a group of branch presidents and salespersons who can handle general ATM failures freely, effectively shortening the failure time of ATM machines.
3. Pay close attention to terminal online rate and virus prevention.
In strict accordance with the requirements of provincial and municipal companies, pay close attention to terminal online rate and virus prevention. Establish a strict reward and punishment system to assess the terminals that are not logged in (except the cause of network failure); Strictly control production terminals and computers, and prohibit the mixed connection of internal and external networks and the universal phenomenon of dual networks. All intranet terminals and computers are prohibited from using USB flash drives, and the intranet needs to copy data through virus bastion machines. Through these strict requirements, there was no virus infection in the intranet computer in our branch in 20xx.
4. Strengthen learning and working ability at work.
Network operation and maintenance involves a wide range, especially in our county-level units, there is generally only one technician. In the eyes of leading colleagues, everything with the word "electricity" seems to be linked to our work. Whether it's a spreadsheet or a generator, whether it's QQ WeChat or application software, all kinds of intractable diseases need us to solve. It seems that if we can't, we just haven't done our job well. Therefore, in my usual work, I should not only learn the professional knowledge of network and equipment, but also keep up with the pace of scientific and technological development, learn and understand all kinds of new technologies and knowledge, broaden my knowledge, improve my literacy and strengthen my working ability.
Annual Report on Network Maintenance (II) Hello, leaders and colleagues. This is Wang Zifeng from the Network Maintenance Department of the Technology Center.
A year passed in a blink of an eye. Under the guidance and care of the leaders, with the support and help of my colleagues, I constantly strengthened my study and improved my work, and successfully completed all the tasks I undertook. In order to sum up experience, carry forward achievements and overcome shortcomings, the main work report of 20xx is as follows:
1, collect and sort out the data of IP backbone network in the whole province, and divide the bandwidth and priority according to the nature of services macroscopically, so as to keep all services running smoothly on independent channels; Guide the planning and construction of data network and access network of the branch.
2. Be responsible for determining the implementation scheme of interactive TV service in county-level branches and the test scheme based on IP+DVB double doped set-top box. At present, the interactive TV service of 12 county branch has been opened one after another.
3. Take charge of the self-operated broadband scheme, introduce multi-link load balancing equipment, set up access routes, build redundant DNS servers, and let our' e+TV' users access the Internet nearby; At the same time, the border firewall is deployed to defend against viruses from both internal and external directions, ensuring a good experience and satisfaction of users.
4. Be responsible for licking the screen and implementing the network plane of rural power network informatization project, and successively landed the wireless DVB multicast signals of Bozhou, Chizhou, langxi, Huoshan, Dingyuan, Feidong, Feixi, Wuhu and Nanling branches.
5. Organize the acceptance of OTN projects of municipal branches and the handover of MAN to OTN plane. Responsible for deciding the gateway migration scheme of BOSS system and participating in its implementation, so as to make the access of BOSS system more efficient and quick.
7. Complete the landing of 7 sets of new high-definition program signals in the province.
8. Organize technical training and business consulting guidance of each branch; Fixed fault handling process
10. Cooperate with CCB, Procuratorate, Bank of China, Education Network, E-government Network and other major clients.
1 1. Cooperate to complete the expansion of VPN access link of BOSS extranet, the docking between BOSS system and broadband AAA system, the VPN access of financial system, etc.
The main work of my department in 20xx is to optimize and adjust the network architecture, rationally allocate network resources and enrich the business system platform. At the same time, with the development of many new businesses and the construction of new projects, although I have made some achievements in my work in 20xx, there are still some problems that need to be solved and improved.
First of all, we don't know enough about AAA authentication and billing system, which is very important for the independent operation of broadband services. Many problems related to Linux system are still half-understood. Although it can basically meet the daily maintenance requirements, most of them are just like scoops, and we need to strengthen the study of this kind of knowledge in the future.
Secondly, the maintenance task of the interactive platform is relatively heavy. Although my current knowledge can match the start of branches and handle many faults, I still can't master the platform skillfully because of the intensive knowledge of this system. The next step is to establish an intercommunication machine with the manufacturer, track the failure and treatment process, and absorb the comfortable knowledge points one by one.
With the advancement of triple play, the network structure of radio and television industry has gradually changed from one-way broadcasting network to two-way network. Our company has also entered a new era of radio and television IP network in the tide of NGB reform, so it is very important to maintain the transformation of the team. Years of experience and knowledge accumulated in the carrier industry make me have the responsibility and obligation to help my teammates around me. I have already done so, and I have no reservations on this point. I believe that only by improving the overall quality of the team can the network maintained by this team be a good network with reliable quality and catch more fish. 20xx years have passed quickly, and there is still a long way to go at work. In the coming year, I will do the following things:
First, persist in learning and constantly improve the technical level.
Second: be diligent in practice and constantly improve business ability.
Third: Take the initiative and do your job well. The most important thing is to have a correct attitude and continue to relax. Don't think that work is a burden, it is as simple as a means of life. Only by taking work as a responsibility and working hard can we do a good job.
My report is over, thank you!
Maintenance Department of Technology Center: Wang Zifeng
20 13 years 1 month 4th
Annual Report on Network Maintenance (III) Dear Company Leader: Hello! I am XXX, the hardware maintenance staff of the computer center of Manzhouli Branch. I have been responsible for the hardware maintenance of the whole Manzhouli branch since May of 20xx. I am honored to have such an opportunity to work for the company. I graduated from computer application technology, worked as a data development and network operation and maintenance engineer, studied the courses of system specialty in university, worked in IT field after graduation, and my studious, down-to-earth spirit and meticulous and responsible working attitude made me more comfortable with the hardware maintenance of computer center. With the guidance and help of company leaders and colleagues in various departments, after nearly a year and a half of study and adaptation, I am familiar with and like everything here, and I am very happy to be integrated into the harmonious and warm family of Dashang Group. Since I entered 20xx, through my continuous efforts, I have completed my work well, been recognized by department leaders, and won the best cooperation award during the 20xx annual celebration. Of course, without my personal efforts and the help of my leaders and colleagues, I could not have won such an honor.
Manzhouli Branch is divided into three working locations, namely Friendship Shopping Center, Friendship North Commercial Building and Storage Center in Cooperation Zone. The hardware maintenance of the computer center includes the software and hardware maintenance, fault handling, system backup, equipment cleaning and equipment statistics of all computers (100 or more) and pos machines (50 or more) in the above three locations. The specific work will now be described in detail:
1. Maintenance of POS machines in Manzhouli Shopping Center and North Commercial Building: maintenance and inspection of POS machines in shopping centers and chain stores in the same city (North Commercial Building), cleaning of printers and scanning platforms of all POS machines in shopping centers, and inspection of computer hardware in office areas of shopping centers.
2. Maintenance of electronic scales in Manzhouli Shopping Center and North Commercial Building: Check the hardware usage of electronic scales in shopping centers, supermarkets and North Commercial Building, check the usage of print heads, form treatment opinions, and supervise and guide.
3. Computer hardware information management of shopping center and North Commercial Building: sort out all computer-related equipment information of shopping center and North Commercial Building, strictly implement the company's hardware equipment management system, and enter relevant information into the computer hardware equipment management table.
4. Network equipment maintenance, shopping center network security maintenance: regular routine maintenance, debugging, cleaning of routers, switches and other network equipment, improper maintenance of exchange equipment, affecting the normal operation of the network; Check and control the Internet usage of all departments, restrict the supervisors of all departments of the company from accessing illegal websites, and download files privately to occupy the company's network bandwidth resources.
5. Important machine backup work: backup computer room virus server, external network virus server, file server, server backup server, guest room door lock, food and beverage ticket, and the switchboard charges regularly.
6. Inspection of northern shopping malls and storage centers: weekly inspection of computers and pos machines in northern shopping malls, and monthly inspection of computers and printers in storage centers.
7. Installation and inspection of computer software in all departments of the company: according to the software management method of the computer center, be responsible for the installation and inspection of computer software in all departments to ensure that the network access and DAME service of each client can be connected.
8. Solve emergencies and complete the tasks assigned by leaders: solve the failures of computers, POS machines, printers and electronic scales in various departments and complete the tasks assigned by leaders.
9. Summary report: report the work summary of this month in writing to the person in charge of the computing center on the 30th of each month. The electronic industry and IT industry are developing with each passing day, which requires hardware maintenance to keep pace with the times. It is said that interest is the best teacher, and I am very interested in the application and maintenance of software and hardware. I believe that I will continue to learn and make progress in my future work. Hardware maintenance work is heavy, especially equipment cleaning and dust removal, and the working environment is dusty, which is harmful to the upper respiratory tract, but I have overcome various difficulties and completed my duties well. 20xx years have passed, and the end of the year is about to enter the final stage. In the face of great opportunities and challenges, I will be more strict with myself, spare no effort, strive to do my job well, do a good job in system maintenance and guarantee, better serve the company, repay the society and realize my own value!