If you are satisfied with the answer, you can add 50 points. You want to start a housekeeping company. How to prevent employees, that is, people who serve others, from going directly through the company?
First of all, your employees must have uniform work clothes, uniform work marks, uniform service training and presentation skills, which must be systematically trained, that is, every employee is the same, and customers should have the same professional and dedicated feeling when they meet your employees, so as to avoid private communication between employees and customers. In addition, before providing domestic service to customers, your employees must sign similar agreements, and then customers will pay. Employees will regularly go to customers' homes to provide services according to regulations and methods. You can put your contract and invoice under the unified management of the company. Without your signature, you are not responsible for all expenses and customer complaints. In other words, what if they deal with customers in private? If they can't come up with the domestic service contract you signed, they will bear the responsibility themselves, and the customer will also pay through the company's finance.
Secondly, when a customer comes to your store for domestic service consultation, you should first explain to the customer that you are a very professional and formal domestic service company and prohibit all employees from trading privately. If found, the customer can report it and the whistleblower will be rewarded. Let your customers supervise your employees, which is the most effective and practical. As long as customers agree with your brand and your standardized service, this situation can basically be avoided.
Finally, you can often hold early meetings for employees to intimidate them into thinking about what to do if you find this situation, and what serious consequences will there be.