Niu Qian Workbench, the sub-account cannot receive the buyer's message. How can I set up the main account so that the sub-account can receive it?

1. First, we enter the Niu Qian Seller Center and log in to our seller account.

2. Click Account Management to enter the role management of account management, create a new role, grant the required permissions, and then save.

3. Next, we need to set up sub-account diversion. If the sub-account diversion is not set, then at this time, there will be a phenomenon that our Niu Qian sub-account will not receive information.

4. After setting the sub-account transfer, our sub-account can receive the information of Niu Qian.

Reminder: If you can't receive messages after setting, there is only one reason: this account can't receive messages from buyers who have chatted with other accounts in the store.