The provincial "12333" telephone consultation center adopts the centralized mode of the whole province, with the provincial level as the center and the 17 city in the province as the sub-center, providing the public with multi-faceted and real-time consulting services on human resources and social security policies.
The system is the first provincial human resources and social security consulting service center in China. Residents and migrant workers in the province 17 cities can call this number to learn about the policies, regulations and procedures of human resources and social security, inquire about the detailed information paid by individuals in social insurance, and also get information on the labor market and employment guidance.
charging standards
All users in the province only need to bear the local telephone communication fee when calling 12333.
service content
(1) Consultation on various human resources and social security policies and regulations such as labor wages, social insurance and employment.
(two) procedures for handling human resources and social security affairs and institutional inquiries.
(3) Inquire about the payment of social insurance.
Service time
(1) Labor service hours: Monday to Friday, 8: 30 am-12: 00 pm,13: 00 pm-17: 00 pm. (except statutory holidays)
(2) Automatic voice service time: 7×24 hours.
Extended data:
12333 is also the national social service hotline:
12333, as the national public service telephone of human resources and social security system, mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talent, wage and income distribution, labor relations, etc.
References:
Ministry of Human Resources and Social Security-National Unified Consulting Service Special Telephone
References:
Introduction of Shandong Provincial Department of Human Resources and Social Security-12333