2. Contact the customer service, and let the customer service communicate with the other party: If you meet someone who is determined not to refund the money, don't just talk to the other party, call the customer service and ask for help.
3. If communication fails, sue the other party: If the other party refuses to return it, the victim can sue the other party to the court on the grounds of unjust enrichment. It should be reminded that, according to the relevant laws and regulations, the jurisdiction court of unjust enrichment disputes is the defendant's domicile, and the court where the victim is located has no jurisdiction, so it is necessary to bring a lawsuit in the court where the defendant has his domicile or habitual residence. In addition, be sure to keep the transfer records and bank card details, which can be submitted as evidence. As long as the facts are clear and the evidence is complete, the victim can easily win the case and recover his losses.
4. What if I don't know the identity information of the other party? The premise of prosecution is to clarify the name and identity information of the defendant. At present, there is no need to register for real-name authentication, so the victim may not know the identity information of some friends. In this case, it will take some trouble. If the other party has registered a mobile phone number, you can try to find their identity information through the mobile phone number; If this method still can't determine the identity information of the other party, you can try to communicate with the background through the police and seek the help of the staff. By the way, the loss caused by the victim's wrong account transfer is his own fault, and the Internet company has no fault and has no right to ask the Internet company to compensate for the loss.