1, mainly responsible for air ticket inquiry, quotation, reservation and ticket sales. ?
2. Comprehensively compare the ticket prices of major airlines and update the ticket information in time.
3, according to the domestic and foreign air ticket orders for review, timely and accurate ticket, will check the itinerary, nuclear price, etc.
4. Handle refund, change of visa and other businesses quickly and properly.
5. Be able to accurately book orders for customers and give accurate and professional answers to domestic and international air ticket booking and other related businesses consulted by customers.
6. Check, update and improve customer information in time to ensure the integrity and accuracy of customer information.
Extended data:
Precautions:
1. After confirming the reservation, guests need to accurately record all relevant information: date, itinerary, passenger's name, ID number, contact number, etc.
2. Itinerary arrangement: take off and arrive at the destination (note that some cities have multiple airports or touch an airport with multiple terminals, so be sure to make it clear to the guests).
3. Name: Because the name of the ticket cannot be changed, especially in the booking room, special attention should be paid to checking the name, especially the homonym, and don't write the similar words wrong.
4. ID number: Pay attention to the corresponding airline code when entering. If you enter the wrong ID number, passengers will not be able to check in at the airport after static load.
5. Contact number: Be sure to keep it so as to inform the guests in time when the flight changes. After doing PNR, we must pay attention to the time limit for issuing tickets and clearly inform passengers to avoid the original price when issuing tickets after airlines delete seats.
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