How about information consultation in Wu Tiantian?

If Gemani's whole house customization has been delaying the refund of the deposit, this is indeed an abnormal behavior. You can consult relevant legal professionals or consumer rights organizations first to understand your legitimate rights and interests and countermeasures. At the same time, I suggest you communicate with the marketing manager and ask them to give a specific processing schedule and plan. If the company still can't refund the deposit in time as promised, you can consider taking further measures to safeguard your own interests.