The CRM system of "Kuaipu M6" can be used on the Internet or LAN, and there is also a stand-alone version. "Fast Shop" CRM customer relationship management includes target management, market management, customer management, customer tracking, business opportunity management, quotation management, contract management and expense management, covering all aspects of marketing work. And it can be combined with OA to provide the fastest and most effective marketing communication tool.
Promote sales work
1, the standardization, planning and monitoring of customer contact behavior, the implementation of time management, target management and self-management of business personnel, and the efficiency of customer contact work have been greatly improved.
2. Manage the sales process by stages, and track the action history, customer needs, solutions, quotation process, competitors, etc. Can make the documentary process very clear. The effectiveness of team ability can be guaranteed and improved, which is convenient for statistical analysis of customer promotion and loss and prevents the waste of potential customer resources.
3. Sales expenses are clear and easy to control (each customer has a corresponding related page to support the approval of managers and bosses).
4. Improve the relationship maintenance, contact and communication with customers (e.g. mass texting, mass email, etc.). ).
5. Business Opportunity Report: The system can customize the template to report business opportunities to upstream manufacturers, and currently supports domestic and foreign manufacturers such as Dell, Hewlett-Packard and Lenovo.
Promote management work
1, the enterprise centrally manages the market and customer resources, and customer information can be effectively enjoyed; Many "privatized" customer resources will not be lost with the loss of personnel;
2. Customers can be automatically locked according to industry, region and product, or they can apply for locking. Avoid collision and order grabbing among business personnel.
3. Standardized record and dynamic management of customer information (from clues, business opportunities, bill signing, payment collection, after-sales, etc. ) can comprehensively and timely reflect the customer status, business trends and their changes, and expand the customer insight of enterprises.
4. The sales process is transparent, and it is easy to find the problems in the sales process in time, and help the sales staff to deal with and solve them in time, which has obvious benefits for improving the success rate, helping the sales staff to do mentoring work according to people's needs, and is very helpful for the cohesion and humanized management of the sales team.
5, all kinds of statistical analysis, statistical charts, statistical tables, especially intuitive for sales management decision-making. For example: customer distribution statistics, marketing daily, sales funnel analysis, etc.
The most important thing is that "Kuaipu -CRM" has very good expansibility. With the continuous development of enterprises, enterprises can implement other systems such as OA, ERP, CSM and ECM according to their needs. Information exchange between systems can be guaranteed. "Integrated management and collaborative office" is the absolute advantage of Kuaipu M6.